Technical Solutions Engineer

Technical Solutions Engineer, Revenue Optimization

What We Need

Corpay is currently looking to hire a Technical Solutions Engineer within our Corporate Payments division. This position falls under our Corpay line of business on our Data and Analytics team. In this role, you will support mission critical business applications related to data matching that include a matching engine, auxiliary data pipelines, inbound and outbound SQL stored procedures, views, and other data objects that optimize overall match results. You will also contribute to and support our Corpay Match prospect vendor processes. This will include running internal stakeholder meetings to gain feedback and enhancement requests from Sales and Operations, ownership of the customer-facing excel template used by Sales to present to prospective clients (making enhancements, updating formulas, improving algorithms, etc.), and supporting the back-end matching process (monitoring and testing to ensure it is optimized, fixing any bugs, etc.). This is a critical role that supports both revenue and sales and requires someone who can excel as an individual contributor, has great customer-relationship skills, deep technical skills, and a passion for understanding our business and continuous improvement mentality.

How We Work

As a Technical Solutions Engineer you will be expected to work in an office environment or hybrid work role. Corpay will set you up for success by providing: 

• Assigned workspace in Peachtree Corners, GA, Brentwood, TN, or Beaverton, OR Hybrid
• Company-issued equipment + remote access

You will be successful in this role if:

• You are a business-oriented data technologist who can both lead technical and non-technical initiatives, get down into the weeds of the technology when necessary, and can communicate collaborate well with business stakeholders to achieve specific business goals.
• You are a strong individual contributor, but you can delegate, mobilize, and lead others through specific initiatives, when necessary.
• You have a diverse technical background where you have worked with a wide variety of technologies and across technology stacks and you are comfortable adapting to work with technologies and platforms that may be new to you.
• You have experience in enterprise data modeling, data synchronization, data and technology architecture.
• You have experience working directly with and reporting to business stakeholders to track and enable business value.
• You can regularly articulate recommendations, risks, options, and progress to stakeholders in written deck formats and formal verbal delivery settings.

Role Responsibilities

The responsibilities of the role will include:

• Supporting mission critical business applications related to data matching that include a matching engine, auxiliary data pipelines, inbound and outbound SQL stored procedures, views, and other objects that optimize the results of data matching.
• Hands-on support of prospect matching front-end excel templates that synthesize various data inputs with complex, nested formulas to allow visualization of Corpay value for Customers as well as backend matching processes that contribute to the overall results.
• Regular cross-team collaboration to gather requirements and prioritize work related revenue optimization, reporting, and/or MDM initiatives.
• Assisting in configuring and implementing data structures for key business domains that will optimize card penetration and revenue.
• Contribute to the maintenance of and communicate Key Performance Indicators (KPIs) / performance metrics on a weekly, monthly, quarterly and annual basis to provide leadership with insights and progress.

Education & Experience

• College education (BS Computer Science or Information Systems) or equivalent experience required. Higher education in analysis, information systems, computer science, data or equivalent experience preferred.
• Minimum 8 years of experience with current data and software technologies such as: SQL Server, Master Data Management (MDM), Data Matching, Power Automate, Azure Data Factory, .NET, C#, Python, Azure, AWS, Machine Learning
• Experience interfacing and collaborating with cross-functional teams.
• Minimum of 8 years database (SQL Server preferred) experience in a fintech, payment or technical environment.
• Advanced computer skills experience with Microsoft Excel and macros and knowledge of data integrity and architecture required.
• Preference given to someone with expertise in Python.

Knowledge, Skills & Abilities

• Critical Thinking, Reasoning and Persuasion— Using logic and reasoning to recognize details of situations, identify solutions, conclusions or approaches to problems. Persuading others to change their minds or behavior or to try new approaches. The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Ability to identify the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Advanced problem-solving skills in analyzing information and evaluating results to choose the best solution and solve problems. 
• Data Manipulation and Verification – Ability to accurately record, verify, audit and follow-up on data within specified time frames. Ability to arrange actions within rules and procedures; ability to develop and refine the rules and procedures with business needs and replicate results. 
• Administrative — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records in a database, and other office procedures and terminology. 
• Mathematics — Knowledge of arithmetic, financial math, statistics, and their applications. 
• Technology— Knowledge of computer hardware and software, including applications and data driven tools. Ability to learn Corpay’s systems and software. Use of proprietary database products, CRM software (Salesforce), ticketing software (Zendesk), fax and phone systems. 
• Idea Fluency and Originality/ Problem Solving - Exceptional problem-solving skills, with ability to identify and drive win-win solutions. The ability to come up with a number of ideas about a topic. The ability to combine pieces of information to form general rules or conclusions. The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. Adjusting actions in relation to others' actions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
• English Language — Knowledge of the structure and content of the English language. Communicating effectively in writing as appropriate for the needs of the audience. Exceptional written and oral expression and comprehension, including excellent presentation skills with an ability to partner with senior business leaders to understand needs and deliver solutions.
• Active Listening and Speaking— giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Talking to others to convey information and procedures effectively.
• Service Orientation and Social Perceptiveness— actively looking for ways to help people while being aware of others' reactions and understanding why they react as they do. 
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. 
• Time and Task Management — Managing one's own time and the time of others. 
• People and Inclusion — Always striving to drive our business forward by positive and direct communication, collaboration, respect, acceptance and professionalism. Understanding how to give and receive feedback, manage conflict positively and work productively with others to solve problems. 

Work & Scope Context

• Job is focused on specific area of business with established practices and procedures; job affects many others and many other job roles. Must work with operational timeframes but be flexible to changing priorities. Responsible for ensuring practices and guidelines are modified and updated as needed.
• Decisions are made within scope of expected knowledge, are moderate to complex in nature and are used to create information for others. Decisions and results affect Enablement, Operations, Implementation, Engineering, business decisions, payments and customers or vendors.
• Work affects flow, information, process, and decisions of others; may be front-line service and strategic in nature. 
• Job has supervisory responsibility. Requires teamwork, leadership, discretion and deep analysis knowledge and application of data.
• Position requires regular contact with others - in meetings, by phone or by email. Interactions focus on problem solving, reporting and information exchange. Interactions are initiated both in person or electronically and focus on data and reporting. 
• Information exchange will include confidential or sensitive information. Accuracy, analysis, and reporting are primary objectives of this position.
• Normal office working conditions. Work requires regular sitting/standing at a desk, working with a computer and a telephone. Job may require hours that exceed 8 hours per day and 40 hours per week during peak periods.

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Our Company & Purpose

Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses.  Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.   

We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people.  These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

#LI-KM1

#CORPAY