Lead Assistant Manager - Software Developer / Support Specialist

Are you a passionate developer with a knack for problem-solving and a love for cloud-native applications? Join our dynamic team as a Software Developer / Support Specialist, where you'll play a vital role in shaping innovative solutions and supporting our diverse client base. We're looking for individuals who are eager to make a difference and thrive in a collaborative environment. If you're ready to bring your skills to a place that values inclusivity, creativity, and professional growth, we want to hear from you!

Key Responsibilities

• Enterprise Azure Expertise: Leverage your up to 5 years of experience in designing, developing, testing, deploying, and supporting enterprise Azure cloud-native applications.
• Web Application Development: Use your hands-on experience to build robust and scalable web applications.
• Databricks & Data Governance: Provide expert assistance to Databricks users, focusing on data quality, governance, security, troubleshooting, performance optimization, and cost management.
• Azure Services Management: Ensure seamless operation and integration of Azure SQL, ADLS, and Azure App Services within the overall infrastructure.
• Production Support: Address daily production support needs for cloud-native applications, including user queries, technical problem resolution, and maintaining high availability.
• Tech Stack Utilization: Apply your expertise in .NET Core, React, and APIM to support and enhance front-end applications.
• DevOps & CI/CD: Streamline deployment processes and DevOps practices, managing Azure services related to continuous integration and delivery (CI/CD).
• Business Process Understanding: Develop a thorough understanding of business processes and workflows to provide context-aware support and solutions.
• Process Improvement: Identify opportunities for process improvements and automation to enhance support efficiency.
• Client Communication: Communicate effectively with clients to understand their needs, provide updates, and ensure satisfaction.
• Team Collaboration: Work closely with development teams, product managers, and other stakeholders to ideate and deliver software solutions.
• Knowledge Sharing & Mentoring: Cross-train and mentor team members, fostering a culture of knowledge sharing and continuous learning.
• Solution Delivery: Own all project deliverables, ensuring proper communication, quality, and end-to-end solution delivery.

Essential Skills

• Healthcare Solutions Design: Enjoy designing and executing healthcare solutions with a multi-disciplinary approach.
• Problem Solving: Strong analytical skills and the ability to work hands-on with clients to create timely solutions.
• Agile Methodologies: Experience working in agile environments (SCRUM) and familiar with iterative development cycles.
• Technical Expertise: Strong knowledge of algorithms, design patterns, and fundamental computer science concepts.
• Query Optimization: Responsible for tuning queries for performance, security, and stability of reports.
• Deployment Knowledge: Understand the functional aspects of reports being developed and perform deployments.

Internal and External Interactions

• Internal Knowledge Sharing: Share knowledge with team members and internal teams, maintaining and increasing technical knowledge.
• Client Interactions: Communicate with onshore stakeholders and clients to better understand expectations and streamline solutions, acting as a bridge between clients/business and technology teams when necessary.

Required Skills

• Azure Cloud Technologies
• .NET Core 8.0, C#, ASP.NET, WEB API
• React, State Management (Redux or MobX)
• ORMs (Entity Framework)
• Messaging & Streaming Broker
• Microsoft SQL Server
• Databricks, Python, Spark
• Web-Based Architecture, Microservices, Distributed Solutions, Big Data Systems
• Versioning Tools (GITHUB)

Nice to Have

• Azure DevOps
• Certifications in Agile Methodologies
• Power BI

Business Domain Knowledge

• US Healthcare Insurance & Payer Analytics
• Payer Management: Claim Edits, Prepay & Post-pay Business, Claims Auditing
• Medicare Risk Adjustment, CMS Payment Models
• Utilization & Cost Management

Soft Skills

• Healthcare Business Understanding
• Strong Analytical Skills
• Excellent Communication (Oral and Verbal)
• Stakeholder Management
• Team Player with Leadership Qualities
• Mentorship Abilities

Education Requirements

• Master’s or Bachelor’s degree in Computer Science or Software Development

Join us to make a meaningful impact in the world of technology and healthcare. We value diversity and inclusivity, and we're committed to creating a supportive environment where everyone can thrive. Apply now and be part of our innovative journey!