Arbitration Specialist

Responsibilities:
· Evaluate the facts of loss of an auto/property/medical claim and examine file materials (police reports, recorded statements, photographs, etc)

· Present persuasive arguments through written contentions and gathered evidence

· Provide timely resolution for all client issues and file amendments

· Maintain quality claim filings in accordance with department expectations

· Develop innovative ideas for streamlining processes

Qualifications:

· High school diploma or equivalent required

· College degree in Business/Journalism or related field is preferred

· 2+ years’ experience in the insurance industry or related field is desired

· Experience filing with Arbitration Forums strongly desired

Required Skills:

· Excellent writing, analytical, and critical thinking skills

· Extensive knowledge of Microsoft Word, Excel, and Outlook

· Ability to quickly learn new computer software programs

· Proven ability to work independently with minimal supervision

· Basic comprehension of liability principles

· Accuracy and strong attention to detail