Product Support Estimator

Our Construction Equipment Group is seeking a full-time Product Support Estimator reporting to either our Detroit or New Hudson, MI branches.

The primary objective for this position is to complete shop, field, and parts quotes for the outside PSSR team, as well as shop managers, field managers, and dispatchers. This position will support all of Michigan and Ohio Construction Equipment groups, as well as New York on occasion.

Additional responsibilities of the position consist of, but are not limited to: 

• Developing proficiency in the use of ERP, PROSIS and other data resources
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

Qualifications

• Previous experience with heavy equipment parts and/or service
• Possess excellent verbal and written communication skills
• Flexibility- willing to adjust to daily issues dependent on circumstances.
• Computer programs: Word processing, spreadsheet, accounting and equipment manufacturing technical software
• Language skills: Intermediate - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Mathematical skills: Intermediate - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning ability: High - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 Physical Demands/Work Environment:

• Physical/Sensory Functions: Regularly will sit; Frequently will stand, walk, climb or balance; Occasionally will use hands, reach with hands and arms, stoop, kneel, crouch or crawl, talk/hear, taste/smell.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Regularly will lift up to 25 pounds; Frequently will lift 26 to 50 pounds
• Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, wet or humid conditions (non-weather), work in high precarious places; Occasionally will work in outdoor weather conditions, around toxic or caustic chemicals