Technical Trainer

Responsibilities:

Our Material Handling Group is currently looking for a full time Corporate Trainer for our East Providence, Lakeville, and Wallingford locations. The primary responsibilities of the position consist of, but are not limited to:

• Conduct technical training for internal technicians
• Work with local managers to track and schedule training to keep technicians up to date with current requirements
• Stay up to date on current products
• Provide technical troubleshoot for technicians and customers as needed and work within support ticketing system
• Completing training in a timely, efficient and professional manner
• Providing exceptional customer service
• Work and manage workloads independently
• Proper completion and submission of all required paperwork
• Approximately 20% travel, dependent on candidate's location.
• Performs other duties as assigned

Desired Skills and Qualifications:

• Previous experience is highly preferable
• Knowledge of safety compliance for operating equipment
• Coach, evaluate and develop skills of class participants
• Traveling between our branch offices and customer sites as needed
• Strong working knowledge of electric and internal combustion units
• Good mechanical aptitude
• Excellent verbal and written communication skills and professionalism required. Ability to work with people of various levels of intelligence.
• Technical background with good computer skills
• Well organized
• Willingness to learn
• Desire to succeed and a flexible “can do” attitude
• Computer programs - Microsoft Word, Excel, PowerPoint and Outlook
• Language Skills - High: Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. High School diploma, or GED equivalent
• Must have valid driver’s license, clean driving record and automobile insurance

Physical Demands/Work Environment:

• Physical/Sensory Functions: Regularly will stand, talk/hear, walk, use hands, reach with hands; occasionally will sit, climb or balance, stoop, kneel, crouch or crawl.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds