Commissions Analyst II

SUMMARY 

Responsible for maintaining the Company's commission system and processes and handling aspects of commission processing for our branch offices and field force. 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

•    Commissions Systems: Act as the first point of commission escalation for the Company having contact and relationships with internal and external partners; Conduct ad hoc and scheduled trainings; Facilitate special compensation arrangements; Manage commission data; Reconcile bank deposits from carriers and partners, the import data into our commission system, expected revenue from carriers and compensation components paid out.

•    Commissions Processing:  Source, import, and manage commission information and data needed to process commissions; Reconcile entries and review information to ensure accurate entry of all items; Handle research tasks and error resolution to resolve problems that arise; Work with all parties on commission related issues and inquiries; Maintain integrity of accounting  data; Provide phone, email and system support related to commissions; Work with designated technology resources for the commission systems; Provide ongoing assistance to support improvement within the commissions department.

•    Special Projects:  Work collaboratively with fellow staff to advance the values and mission of Futurity First by serving on relevant internal and external committees; Assists with special projects/assignments as requested by members of management.

•    Performs other duties as assigned by management.

QUALIFICATIONS 

EDUCATION / EXPERIENCE 

Bachelor's Degree or higher in Finance, Accounting, or Business

Three (3) or more years of commission experience with an insurance carrier or securities broker/dealer or experience calculating bonus/commission payments

SKILLS

Knowledge of the general industry procedures, standards, systems, resources, practices and terminology.

Knowledge of insurance services industries.

Knowledge of general office forms, processes and procedures.

Working knowledge of federal, state and local laws as well as industry regulations.

Knowledge of using a variety of computer software applications, especially Microsoft Suite and MS Outlook software.

Skill in negotiating and problem solving to resolve internal and external conflicts.

Proficient computer skills (Microsoft Suite, MS Outlook, Adobe Acrobat software preferred).

Skill in working effectively with inbound and outbound callers/customers.

Skill in the use of office equipment including computer, fax, printer, scanner, telephone system, etc.

Skill in maintaining effective working relationships with all customers, employees and the general public.

Skill in working effectively with other company departments, internal marketing staff, home office personnel and agents.

Ability to approach and communicate with a wide range of personalities in a professional and courteous manner.

Ability to communicate effectively, both orally and in writing, in a constructive manner.

Ability to maintain a high level of organization and attention to detail while remaining flexible and responsive when faced with multiple urgent requests.

Ability to read, write and communicate English effectively.

Ability to work independently, exercise independent judgment, make and execute decisions.

Ability to actively contribute to team effort.

Ability to be patient under frustrating circumstances and demonstrate controlled emotional affect in difficult situations.

Ability to maintain all company policies, including all confidentiality and safety policies.

Ability to engage in effective interpersonal interaction, verbal communication and written communication.

Strong verbal and written proficiencies of the English language is required and bilingual (Spanish and English) preferred.

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