Program Director

Program Director - Community Services

Lowell/Merrimack Valley

Salary Range: $75,000 - $85,000/year + sign-on bonus (half paid after 30 days of employment and the other half paid after 90 days of employment/pro-rated for part-time).  

• Oversee all aspects of programming in the CSA related to mission, quality, risk, financial, and strategic vision.
• Oversee hiring, training, and oversight of program staff of all levels.
• Supervise directly or ensure supervision of all staff.
• Oversee case assignments/assignment of program responsibilities to all program staff.
• Ensure adherence to all program specifications.
• Provide emergency coverage to program as needed.
• Represent the program and its elements to the community via speaking engagements, meetings, trainings, and other functions.
• Participate in internal agency committees, workgroups, and other cross-program/cross-component activities.
• Ensure all staff meet training requirements for position and ensure compliance with regulations as they apply to program contracts.

• Demonstrates knowledge of the CBHI System of Care in Massachusetts. 
• Demonstrates high quality customer service (i.e. ability to connect with others, approachability, being respectful to others).
• Demonstrates an ability to multitask and meet deadlines.
• Demonstrates belief in the Agency mission and values.
• Demonstrates problem-solving & analytical skills (i.e. able to identify root cause of problems & provide effective solutions).
• Demonstrates ability to work with others (i.e. strong teamwork, can collaborate and coordinate care with other staff).
• Demonstrates flexibility and creative thinking (i.e. ability to adapt and adjust to changing work situations, processes, and procedures).