Supervisor, Sales

SUMMARY:  The Supervisor, Sales is responsible for helping to oversee the operations of the sales and business development team. 

DUTIES & RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Perform supervisory duties for assigned team members. This may include conducting performance reviews, oversee development, document attendance, submit payroll information and issue corrective action to team members.
• Responsible for planning and maintaining the policies and procedures that enable and encourage optimum performance by the inside sales group.
• Coordinates with other employees and managers from other departments to ensure customer service goals and operational objectives are met.
• Train, assist and supervise team members to ensure they follow the proper work procedures and practices.
• Track and report on Team member development and cross-training.
• Ensure Team members have the appropriate qualifications before assigning them specific assignments.
• Conduct department meetings and attend cross-functional meetings to foster communication and to discuss improvement opportunities and new procedures.
• Maintain, refine and/or suggest improvements within the area to meet customer requirements which include deadlines and quality standards.
• Interfaces with team members at many levels, up to and including middle management.
• Resolves issues with sales/ purchase orders.
• Leads Sales activities such as marketing leads, product knowledge, sales targets, customer service, and after sales follow up.
• Other duties as assigned.

MINIMUM REQUIREMENTS: 

• Bachelor’s degree
• 6 years of relevant/technical work experience & 3+ years of leadership experience OR
  • an additional 3 years of specific work experience in lieu of degree
• Attention to small details as well as strong math skills.
• Effective verbal and written communication skills.
• Proficiency using Microsoft Office Suite (Word, Excel, Power Point, Teams, etc.)
• Solid knowledge of U.S. Export Rules and regulations
• Light travel

PREFERRED REQUIREMENTS:

• Master’s degree
• 9+ years of sales experience
• 4+ years in the aviation industry
• 4+ years in a leadership role
• Knowledge of ISO 9001:2015 and/or AS9120
• Knowledge of Quantum Control Software 

OTHER: 

• The selected applicant will be subject to a background check and drug testing.