Director, Supply Chain

Voyant Beauty believes our people are more than just employees; they’re the driving force behind everything we achieve. Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual’s contribution is valued and celebrated. We invest in their growth, providing opportunities for development and advancement within our dynamic team.

Voyant Beauty is a company that specializes in the development and manufacturing, of beauty, personal and home care products. We work with various brands, retailers, and businesses to create customer formulations and products tailored to their needs. This can include skincare, haircare, bath and body products, fragrances, and more. Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life.

Safety is a core value at Voyant Beauty. We prioritize the well-being of our team members, ensuring a safe and secure environment where everyone can thrive and excel.

If you’re seeking to be part of a team where your talents are valued, your safety is paramount, and your efforts contribute to meaningful change, then Voyant Beauty is the place for you. Come join us and be a part of our journey.

A Brief Overview

The Supply Chain Director directs the overall supply chain including customer service, warehousing, purchasing, production planning and inventory. Develops and implements strategies to ensure that critical processes run effectively and achieve organizational goals and performance KPI's. Utilizes data monitoring and analytics to evaluate past performance and trends, and forecast inventory and distribution requirement.

What you will do

• Oversee the management of the customer service team, ensuring efficient handling of customer inquiries, orders, and issues. Lead efforts in maintaining strong customer relationships, focusing on delivering exceptional service levels. Monitor and drive key customer service metrics, including On-Time In-Full (OTIF) performance, to meet or exceed customer expectations.
• Oversee master production planning and production, scheduling to optimize supply chain efficiencies, ensuring timely delivery, and meeting customer demands.
• Establish inventory policies and practices to support efficient factory operations and meet customer service requirements while optimizing overall working capital.
• Manage and lead a safe, efficient, and effective warehouse including EHS, material supply, inbound/outbound receiving/shipping operations, and inventory controls inclusive of cycle counting and physical inventories.
• Plan and control all budgeted expenses within the materials department, ensuring alignment with financial goals. Manage the annual budgeting process and monitor performance on a monthly basis to ensure adherence to budgetary constraints and identify areas for improvement.
• Develops management reports for tracking performance against plan and issues on periodic basis.
• Resolve quality and service issues with vendors.
• Establishes effective communications with other functional areas throughout the corporation to ensure success of corporate strategic plan.
• Monitors vendor performance to ensure highest quality and service levels on both incoming materials.
• Foster a culture of safety, continuous improvement, lean manufacturing, winning through customers, respect for each other, and process.
• Analysis training needs and develops training programs and agenda for career development of all personnel.
• Leads the monthly Sales & Operations Planning (S&OP) process for the site to ensure alignment between supply chain operations and overall business goals.
• Some duties may vary slight by location.

Education Qualifications

• Bachelor's Degree Engineering, Manufacturing Operations, Supply Chain, Business, or similar field (Preferred)

Experience Qualifications

• 10+ years of operations/production experience and at least 5 years of experience in a strategic sourcing or purchasing role, 3rd party manufacturing experience preferred. (Preferred)

Skills and Abilities

• Knowledgeable in Material Resource Planning (MRP). (High proficiency) (High proficiency)
• Communication and presentation skills. (High proficiency) (High proficiency)
• Recognize obstacles and implement solutions to drive positive results. (High proficiency) (High proficiency)
• Understanding of financial principles, budget planning, cost control, and variance analysis. (High proficiency) (High proficiency)
• Extensive knowledge in Microsoft Office especially in Excel. (High proficiency) (High proficiency)
• Leadership skills to manage cross-functional teams, mentor staff, and foster a culture of continuous improvement. (High proficiency) (High proficiency)
• Critical thinking and data analysis skills to interpret supply chain metrics, financial data, and performance reports. (High proficiency) (High proficiency)
• Organizational skills with the ability to handle multiple, high-priority projects with keen attention to detail. (High proficiency) (High proficiency)
• Keen supplier relationship management skills - domestic and global suppliers. (Medium proficiency) (Medium proficiency)

Licenses and Certifications

• APICS Certified in Planning & Inventory Management CPIM (Preferred)

To Staffing and Recruiting Agencies:Our company does not accept unsolicited curriculum vitae’s or applications from agencies. We are not responsible for any fees related to unsolicited curriculum vitae’s or applications and explicitly reserve its right to contact candidates presented in such unsolicited curriculum vitae’s or application.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, color, national origin, sexual orientation, age, disability or veteran status. Voyant Beauty will consider requests for accommodations due to a disability impacting a qualified employee's ability to perform the essential functions of their position consistent with applicable laws. In addition to federal law requirements, Voyant Beauty complies with applicable provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.