Captain - True Food Market

Created by True Food Kitchen, True Food Market is your local go-to for real food, great meals, and essential items and provisions, that fuel your busy life.

True Food Market - 8980 North 90th Street Suite 124 Scottsdale, AZ 85258 

The True Food Market Shift Leader partners with the Management team to assist with the daily operating procedures to include staff support, guest interaction, product quality and overall restaurant cleanliness while following True Food Market standards.  This role focuses on opening and closing shifts, routines and standards.  They will provide guidance and support for team members and are an integral part of the success of the restaurant.  

What can you look forward to!

• We have a successful and professional work environment with opportunities for growth and a development program to get you to that next position in your career.
• AM/PM and Mid-day shifts available.
• Part time & Full time available per person. 
• Part time team members are offered access to affordable, quality health care.
• Pet Insurance for your fur babies. 
• Access to expert guidance, which offers to help you and your family address and resolve everyday issues.
• Restaurant Dining Discount.
• Paid volunteer time to support your community and favorite charities.
• Eligible to give to and receive from the True Giving fund that supports life changing events.

We look for people who:

• Strong attention to detail, well organized and able to multi-task. High level of personal initiative, action and results oriented
• 1 – 3 years restaurant leader or key hourly experience in a high-volume restaurant
• Must possess exceptional written and oral communication skills, high level of personal integrity, strong interpersonal and motivational skills, the ability to effectively supervise and instill cooperation in the team, and the ability to work well under pressure
• Strong working knowledge with Microsoft Office, Outlook, Word and Excel
• Must have or be willing to get ServSafe Certification
• Experience in Aloha preferred

What you will do:

• Flexibility during the shift to help ensure the smooth and efficient operation of the restaurant
• Make guests feel comfortable and establish a personal connection by using their name, preferences and needs.
• Accurately take food/beverage orders and enter them into the POS.
• Deliver food and beverage orders to the standard always providing exemplary service.
• Communicate regularly with and respond promptly/courteously to all guest requests.
• Make sure the dining room is always clean and presentable by clearing, cleaning and resetting tables after guests leave.
• Check floor/bar/restrooms and clean as needed.
• Assist in dish pit by removing clean dishes from the dish station and stocking them in appropriate areas.
• Thank guests when leaving and inquire about their experience.
• Respond sincerely and appropriately to guest requests and communicate if necessary
• Leads every scheduled shift with passion and drive to create an efficient, productive work environment while adhering to True Food Market guidelines
• Runs high volume service periods from the floor or expo to ensure food quality, service, touching tables and presentation is up to True Food Market standards
• Ensures safe production environment, cleanliness, organization and maintenance to ensure a like new restaurant
• Performs precise line checks and facility walks and participates with all EcoSure & Health inspections
• Represents True Food Kitchen/Market culture when communicating with guests and responds to all guest complaints and/or inquires within True Food Market standards
• Oversees all team members while running shifts to True Food Market standards
• Provides feedback and direction to team members during shift
• Completes administrative, computer and office tasks as needed on shift
• Conducts inspirational, informative and effective pre-shift line ups

Who we are

At True Food Kitchen, we believe in the power of whole, real food. We partner with each of our growers, ranchers and producers so that every ingredient meets our TRUE standards. That means better food for our guests and the planet. By crafting "Real Food for Real Life" we embody our purpose: empowering more people to eat real food. 

Purpose: Real Food for Real Life

#NRO

If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in creating supportive environments where our colleagues can succeed. As such, True Food Kitchen is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.