Design Manager

Why you’ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Manager, Design reports to the Director of Design 
• Full-Time
• Remote 
• Anticipated application deadline is December 14, 2024 

The Design Manager is responsible for providing strategic leadership and support to the Design team, overseeing the creative direction, and customer experience strategy. This role involves managing Designers and Senior Designers, ensuring the production of high-quality design deliverables, and collaborating on new design projects. The Design Manager plays a pivotal role in maintaining project budgets, meeting customer expectations, and driving departmental strategic initiatives.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Team Supervision:

• Supervise Designers and Senior Designers on their day-to-day responsibilities, providing guidance and support as needed.
• Oversee the distribution and production of project workload within the Design team, ensuring efficient resource allocation.

Design Strategy and Support:

• Engage in troubleshooting and provide expert advice on design and customer challenges.
• Collaborate on new design issues and projects with the team, contributing to the overall creative direction and strategy.

Customer Engagement:

• Negotiate scope-of-work, deliverables, and pricing with customers, ensuring alignment with project requirements and budgets.
• Provide technical assistance to internal and external customers, addressing inquiries and resolving issues in a timely manner.

Design Deliverables Management:

• Lead team members in the production of Design deliverables, including full food service construction documents, field documents, and manuals.
• Review design changes submitted to ensure projects remain within budget and meet quality standards.

Recordkeeping and Compliance:

• Manage and maintain recordkeeping of original artwork files and projects, ensuring compliance with company policies and regulations.
• Ensure the design process follows all customer and company policies and regulations, maintaining high standards of quality and professionalism.

Vendor Management:

• Determine the need for the use of outside assistance or vendors, coordinating their involvement as necessary to support project requirements.

Strategic Planning:

• Participate in departmental strategic planning initiatives, contributing insights and recommendations to support departmental goals and objectives.

COMPETENCIES:

• Possesses outstanding written, verbal, and interpersonal skills to effectively convey ideas and concepts.
• Demonstrates excellent analytical and problem-solving skills to address complex design and customer challenges.
• Successfully manages multiple projects in various stages of completion, utilizing excellent organization skills to prioritize tasks and meet deadlines.
• Capable of leading and managing others, identifying developmental needs, and providing coaching and mentoring support.
• Functions effectively in a deadline-driven, fast-paced work environment, demonstrating flexibility and resilience in managing competing priorities.

QUALIFICATIONS & EXPERIENCE:

• Associate's degree (or higher) in design, food service, or a related field, or equivalent military or practical experience.
• 10+ years' experience in a lead designer role in the commercial food service industry.
• Demonstrated knowledge in all aspects of commercial food service design and project types (education, hospitality, restaurants, etc.).
• Proven ability and experience as a Design subject matter expert.
• Demonstrated experience with Autodesk software including AutoCAD and Revit preferred.
• Experience in utilization of MS Office Suite, Adobe, Sketch-up, and AutoQuote360.
• Team management and leadership experience.
• Ability to successfully pass a background check post offer acceptance.