Clinical Supervisor

POSITION SUMMARYThrive Skilled Pediatric Care’s (Thrive SPC) purpose is simple, to provide high quality clinical home care to medically fragile children so they can grow and flourish to their full potential. We deliver this through our commitment to our purpose, through our passion for what we do, and pride for what we contribute to which is the health and wellbeing of children and their family.  
The Clinical Supervisor is responsible for managing the provision of all therapeutic services provided to patients and oversees all aspects of coordination of care for these clients.  Participates in assessing, planning, implementing, coordinating and monitoring and evaluation of the services provided to our patients.  In addition, the Clinical Supervisor is responsible for the supervision of clinical team members.
HIRING REQUIREMENTS

• A Bachelor's degree in health care administration or a related field.
• An active unrestricted Registered Nurse (RN) license is required.
• At least one-year experience as an RN obtained within the last 36 months, of which at least 6 months must have been in pediatrics in an acute or home health setting.
• Comprehensive understanding of issues related to the delivery and coordination of home health care and ability to problem solve issues effectively.  
• Able to prioritize and handle multiple tasks of critical importance simultaneously while maintaining a professional and friendly demeanor.   
• Must be able to multi-task while working in a fast-paced environment.  
• Ability to work with people in such a manner as to build high morale and group commitment to goals and objectives.
• Must be professional, organized and able to effectively communicate both orally and in writing.  
• Proficient in Microsoft Office; Excel, Word, Outlook, and web-based applications.

ESSENTIAL RESPONSIBILITIES

• Supervise day-to-day office/clinical operations.  Supervise professional team members in client homes through written and telephone communication, and including onsite supervisory visits.
• Perform initial assessments and ongoing reassessments to identify all client needs and develop a comprehensive case management plan to address all client needs, with written actions, objectives, and goals including timeframes.  Assist client/family to obtain appropriate level and type of health, medical, financial, legal, and psychosocial care as needed.  
• Implement the actions per the plan, and coordinate and monitor all services the client requires through written and oral communication in person or by telephone to determine effectiveness ongoing and make modifications as needed.  This includes appropriate interactions with all relevant components of the client’s health care system such as physicians, family members, third-party payors, other health providers/professionals, and appropriate government/regulatory agencies.
• Make appropriate referrals to therapists, social workers, and other health care professionals or programs/assistive technology to meet client/family’s needs to include educational, rehabilitative, job development, and life planning issues.
• Evaluate each clients plan at least every 60 days to determine effectiveness and appropriateness of current plan, modify plan as appropriate in agreement with client’s family and physician.
• Actively participant in the hiring process for clinical team members.  Orientation and in-servicing of field and office staff to meet client needs.
• Prepare 90 Day evaluations, annual evaluations, and conduct coaching and/or counseling sessions.  
• Conduct regular staff meetings with team members to review recertifications, patient/family client concerns, upcoming discharges, policy and procedures, and other related matters.
• Review time sheets, mileage reports, time off requests, and approve payroll transmittal.
• Review schedule prepared by the Scheduling Coordinator, approve monthly schedules and changes to schedule to ensure nurse’s/therapists skill meets client’s requirements.
• Provide Educational material for family and staff on medical diagnoses, provision of care, and psychosocial aspects of chronic illness and disability.
• Attend and participate in community education functions.
• Function in capacity of staff nurse when necessary.
• Ensure compliance regarding inservice records and development.
• Take administrative on call as support to the on-call nurse.
• Conduct Continuous Quality Assessment/Performance Improvement activities as assigned.
• Conduct Skilled Nursing Visits as needed. 
• Participate on assigned committees.

KNOWLEDGE AND SKILLS

• Capable of multitasking while maintaining a professional and friendly demeanor.
• Effective communication skills both verbal and written.
• Able to work with field staff to maximize efforts on each visit to ensure no unnecessary visits are performed.
• Maintain a customer focus in every interaction.

CORE COMPETENCIES

• Embraces Healthy Organization culture and lives/promotes Thrive SPC’s Core Values.
• Effectively communicates with people at all levels in the organization as well as with patients and patient families. Maintains a high level of professionalism and courtesy.
• Demonstrates an appropriate level of tolerance and even temperament when working with people while using sound judgment.
• Provides timely solutions to any team member or location issues.
• Able to make effective decisions to manage projects appropriately.
• Capable of gathering and analyzing statistical information to keep Thrive SPC successful in patient care and budgetary goals.
• Able to maintain confidentiality with sensitive / protected information.
• Able to manage time effectively.
• Able to multi-task in a fast-changing and paced environment.
• Driven to raise the bar on patient service.  
• Positive attitude and wiliness to handle whatever is needed to serve our team members and patients.
• Desire to grow and learn. 
• Takes initiative and drives for excellence.
• Continually seeks to learn, understand and implement new ways to deliver superior performance.
• Acts with integrity.  Builds trust through strong professional relationships, open communication and transparency.
• Promotes teamwork and collaboration. Continually seeks to learn, understand and implement new ways to deliver superior performance.
• Promotes teamwork and collaboration.  

TRAVEL REQUIREMENTS

• Travel to client homes and office locations

ESSENTIAL PHYSICAL DEMANDS Risk Category:   I

• May anticipate exposure to blood and/or body fluids during the performance of job duties.
• May be exposed to extremes in temperature and humidity when traveling and in client homes. 
• May be exposed to dust, gas, fumes, and odors when traveling.

Physical Demands:

• The physical demands of this job require constant visual and auditory requirements and sitting, keying and mouse input, occasional standing, walking, simple grasping, bending, squatting, kneeling, writing, pushing, pulling, reaching above and below the shoulder level.  
• Position requires occasional lifting demands of up to 5 pounds and occasional carrying demands of up to 10 pounds up to 50 feet.  

ACKNOWLEDGEMENT