Service Technician, Reactive Fountain

What does a Service Technician, Reactive Fountain do at Swire Coca Cola?
Visit customers in assigned geography to diagnose and repair moderate to highly complex Coca-Cola beverage equipment provided to customers for resale of Coca-Cola products. Equipment includes fountain beverage dispensers, coolers, and ancillary equipment. Visits (service orders) are generally scheduled through assigned dispatcher but can be technician generated proactively. Works under limited supervision​​.

Job Details:
Pay: $23.85/HR
Shift: 9:00am - 5:30pm (Mon - Friday, Occasional OT) 

Responsibilities:

• Diagnose multiple types of complex fountain machine equipment ( e.g. B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage, Juice Machine) to determine work, parts, and materials needed and make required repairs
• Travel to and from customer locations in assigned area
• Effective and appropriate interaction with customers, management, and associates
• Upon completion of service call, clean and sanitize equipment, clean work area
• By use of handheld device; document travel, labor, and materials (parts and supplies) use for each activity
• Correctly check in and out equipment and materials (parts and supplies)
• Maintain accurate parts inventory ($30-$35K est. value). Maintain a clean, organized, and safe vehicle
• Performs other duties as assigned

Requirements:

• High School Diploma (or GED) required
• Ability to complete B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage, Juice Machine, and Fundamental Skills certifications within 1 year from hire required
• CFC Refrigeration Certification preferred
• 2+ years experience in diagnosis & repair of consumer or commercial appliances required
• 1+ years beverage service technician (EFC, Fountain install, bottle/can reactive) experience preferred
• Must be able to demonstrate proficiency in SAP CONA, Microsoft Outlook, and PDF reader on an iPhone and/or iPad type device
• Must be at least 21 years of age
• Must have a valid driver’s license
• Possible CDL requirement in some locations/positions
• Driving record must meet Swire’s vehicle policy requirements
• Ability to work weekends and holidays as assigned
• Ability to lift a minimum of 50 pounds