Jet Vac Operations Manager

Company Overview:

Sweeping Corporation of America is the largest power sweeping and Jet Vac company in the country. Our focus is providing quality Jet Vac and stormwater related services to our customers. We are a fast growing, dynamic, and safety focused organization looking to strengthen our team with motivated managers and team members who are safety-oriented leaders dedicated to building high production teams.

Job Summary: 

The Site Operations Manager manages local scheduling and real-time operations to facilitate and maximize use of resources (human and automated) to achieve customer satisfaction, productivity, schedule adherence and site-specific financial goals/metrics. The Operations Manager is a management and leadership role focused on the employees, equipment, and operations of the business. All Jet Vac employees will report directly to the Operations Manager. The Operations Manager will report to the Branch Manager and be responsible for assisting in the direct oversight of all business operations. This is a Jet Vac focused position in that the Operations Manager must be able to effectively lead the Jet Vac Division of the branch and understand that side of the business in its entirety. This position will regularly require a varying schedule outside of normal business hours, out in the field and in the office.  

Salary Range: Starting at $75,000 *Based on Experience

Benefits of Joining SCA:   

• Full benefit package including Medical, Dental, Vision, and 401(k)  
• Company paid life insurance  
• Various voluntary benefits like – short-term/long-term disability, accident insurance, critical illness insurance, and additional life insurance  
• Paid vacation time & holidays  
• Competitive compensation  
• Career advancement opportunity  
• Weekly pay on Fridays, if hourly status  
• On Demand Pay (through Ceridian: Dayforce) – Get paid as you earn!  

Job Responsibilities:  

• Oversee daily activities of personnel, equipment, corresponding to line(s) of business services
• Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position
• Directly responsible for Jet Vac pre-start planning and meetings
• Oversee daily activities of scheduling and dispatch of Site Services, including calling and meeting with customers as required
• Directly responsible for daily job execution and tracking job(s) progress  
• Coordinate daily activities to maximize scheduling and real-time utilization of resources; analyze and recommend part-time, flexible, and full-time employee mix to deliver site services. 
• Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned   
• Ensure proper on the job and safety training of personnel assigned
• Communicate areas of accountability and performance expected of personnel assigned
• Determine appropriate standards of performance as a basis to review progress of personnel assigned
• Implement employee disciplinary measures seeking support and guidance from management and human resources, as required
• Interface with general management to ensure smooth coordination of daily operations; providing input on local conditions and enacting contingency plans as needed Notify and escalate customer issues to management as warranted
• Escalate and direct operational activities when problems arise, conduct analysis of problems to provide input for future process improvements
• Review ongoing operational results to targets, take corrective measures as needed
• Participate in daily, weekly, monthly, and annual planning process as appropriate
• Maintain a favorable working relationship with all other company employees to foster aid promote a cooperative and harmonious working climate to maximum employee morale, productivity, and efficiency/effectiveness
• Project a favorable image of the company to enhance public recognition and promote company services provided
• Support staffing process, working with Regional Recruiters to fill open positions for the site
• Assist in development and maintaining proper staffing levels against site demand for services
• Work with the maintenance shop to ensure sufficient equipment is ready and able to meet the demands of the customer
• Implement ongoing safety program in accordance with company safety programs and guidelines
• Recommends salary adjustments. transfers, promotions, and dismissals
• Perform other duties and responsibilities as assigned   

Job Requirements: 

• 3+ years of relevant industry related experience preferred
• 3+ years of Jet Vac experience
• 3+ years of Supervisory/Management experience  
• Technical Capacity, Problem Solving/Analysis, Customer/Client Focus, Decision Making, Project Management, Communication Proficiency, Teamwork Orientation.  
• Software skills for use of routing tools and proficiency in Microsoft Office, specifically Excel, required.  
• Operate computer and keyboard; able to use phone; sit for long periods; communicate using speech, hearing and vision skills.  
• Moderate lifting - up to 50 lbs.; moderate reaching, pushing, pulling, gripping and grasping. Ability to stand/sit for a full shift in addition to walking, climbing stairs, squatting, and bending as required.
• Valid CDL B Driver’s License required
  
• Expertise in Jet Vac repairs, CCTV, jetting, inspecting, and related equipment preferred
• Working knowledge and understanding of KPI reports, data, metrics, P&L management preferred

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