Ushers - Attendant

Job Title: Usher Attendant                                      

Job Summary: Position will be responsible for ushering fans to designated seats within Kauffman Stadium while also monitoring fan behavior and needs. They will act as hosts to our guests during their visit to the ballpark.  A successful candidate will be attentive to the needs of the guests in their section, while also helping implement rules and procedures set forth by the Royals.

Position Accountabilities/Responsibilities:

• Safely & accurately show fans to designated seating
• Be “aggressively friendly” to all guests
• Be prepared to listen to guests & help address any concerns they may have
• Seek out opportunities to talk with guests & get to know season ticket holders in their respective sections 
• Walk entire section stairs between innings to ensure all guests do not have needs
• Other duties as assigned
  
  

• Position Qualifications, Skills, and Experience Required:
• Must be at least 18 years old
• Must be able to walk/stand for long periods of time, including maneuvering stairs
• Available to work flexible hours to include holidays, weekends, evenings
• Must be available to work all Royals home games
• Must be fan-friendly & become familiar with stadium in order to provide accurate directions throughout the ballpark
• Previous experience preferred, but not required
• Must undergo and pass a background check

Physical Requirements:

• Must be able to be productive in a work environment where the noise level can be high at times
• Specific vision abilities include close vision and ability to adjust focus
• Must be able to withstand hot and humid temperatures as well as frigid temperatures
• Must be comfortable walking to navigate the facility to access the office, concourse, etc.
• Must be able to work extended hours and/or weekends as required by deadlines and event scheduling

The physical demands described here are representative of those that may be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk, and hear. The employee frequently is required to sit for long periods of time; walk; use hands, handle, or feel.

This role is a Part-Time, Non-Exempt opportunity that is not eligible for Company Benefits, 401K, and PTO. The schedule for this position is dependent on our team schedule and is subject to change. 

This is a Union position and as such, requires membership with the Service Employees International Union, Local 1 - Kansas City Division, AFL-CIO, and is subject to the terms and conditions within this Union contract.