Event Housekeeper (Part-Time) 2024-25 Season

JOB SUMMARY:

Under the direction of the Housekeeping management team, the housekeeper will be responsible for assigned duties in the cleaning and housekeeping maintenance of Rocket Mortgage FieldHouse. These duties involve the daily and/or nightly cleaning of the FieldHouse, year-round, and support for approximately 175 to 200 events per year.  Applicants for this role should be prepared to work a shift that generally runs from 3pm-11pm.  Exact start and end times are subject to change based on the Rocket Mortgage FieldHouse event schedule.

ESSENTIAL DUTIES & RESPONSIBILITIES:   

• Trash Attendant - Remove trash and recyclables from designated areas and dispose of each in their proper locations.
• Restroom attendant - Cleaning assigned restrooms.  Sweeping/mopping, cleaning sinks and stock paper products as necessary. 
• Housekeeping  - Monitor the concourses between your assigned portals. Sweep all debris with broom and caddy and clean all tables in your assigned area. Respond to all calls (spills, etc.) in a timely manner.
• Post Event - Removing the debris from the seating area.
• Customer service – Assisting in giving guests directions and customer service as necessary.
• Other projects and tasks as assigned

REQUIRED QUALIFICATIONS: 

• Prior housekeeping experience preferred, but not required.
• Physical requirements include the ability to traverse stairs, bending/stooping/kneeling, walking up to ¼ mile at a time and working in elevated areas (Loudville)
• High School diploma or GED equivalent certificate preferred.
• Must have a valid State of Ohio identification.
• Must have flexibility to work any days of the week and weekends and various other shifts as needed.