Participant Care Coordinator

Job Summary:
This position obtains information from participants as directed by providers and/or supervisor in regards to referred services. Participant Care Coordinators will also obtain information from participants and from their respective team meetings for overall planning and coordinating of services. Does scheduling for participant appointments, including outsides consultations, inpatient/outpatient, residential programs and diagnostic studies. Schedules for CNA and/or registry staffing for their assigned departments as needed. Ensures referred service providers have pertinent information to treat or provide services to PACE participants, notifies participants of upcoming appointments and schedules transportation when needed. 

 Qualifications and Requirements:

•  Education: High School Diploma or equivalent required 
  
•  Experience: Two years of administrative support experience

Skills and Knowledge:

• Knowledge of organizational policies, procedures and systems.

• Knowledge of computer systems and word processing.

• Skilled in establishing and maintaining effective working relationships with patients, co-workers, medical staff, and the public.
• Skilled in identifying and recommending problem resolution.