Quality Manager

Join a newly acquired division of Viant with strong growth potential. This site supports the largest medical device OEM, offering high customer interaction with minimal quality concerns. Additionally, benefit from proximity to two nearby Viant sites specializing in plastics manufacturing and design & development.

The Quality Manager coordinates activities and provides daily direction to a team of quality inspectors, quality technicians and other team members to ensure that quality requirements and improvement objectives are achieved, including management of the day-to-day processes around performance management and attendance for each individual in the department.

This role is responsible for developing performance goals, process improvements and identifying deficiencies in processes or systems that enable the department to execute at a more accurate and efficient level.

Additionally, this role will work with a cross function team of production supervisors, engineering, metrology, and planning to ensure that efforts are aligned with daily needs of the business.

Engage with customers to understand quality expectations, address concerns, and ensure prompt resolution of quality-related issues, fostering strong relationships and continuous improvement.

Quality Manager ensures that all inspection and test procedures remain compliant with customer requirements and internal policies and procedures.

The Quality Manager is also responsible for providing Quality representation and support in the ongoing development, evaluation, and improvements of Viant’s quality programs and systems and any other business initiative requiring Quality support.

RESPONSIBILITIES

• Manage daily performance and attendance of QC Lab personnel consisting of Quality Inspectors and Quality Technicians in the inspection and final release of sub-component parts and finished goods.
• Mentor and develop the Quality Inspector
• Provide work direction and guidance throughout all shifts on issues/ opportunities relating to Quality and schedule attainment.
• Manage and perform, as needed, accurate mechanical, physical and visual inspection when required as per specifications utilizing various measuring equipment (i.e.: OGP, Ram Optical, calipers, micrometers, tensile tester, etc.)
• Confirm all product non-conformances and ensure appropriate actions are taking place to segregate material. Support production Supervisors and Engineering to determine necessary corrective actions, assist with verification of the effectiveness of the implemented actions, and communicate findings throughout organization.
• Monitor/track QA/QC department metrics and develop continuous improvement plans that drive site Goals & Objectives.
• Oversee incoming/in-process sub-components and finished goods inspections.
• Manage the Quality Hold area ensuring proper documentation and segregation of non-conforming material.
• Ensure accuracy, revise, and input dimensional data into Statistical Process Control database.
• Revise, review, and approve QMS documents and inspection control plans in Master Control document control system.
• Supervise the quality laboratory in a manner that fosters a safe work environment and self-directed team approach.
• Promotes an atmosphere of diversity, open communication and trust, affording opportunities for training and growth.
• Identifies, arranges and/or provides training to ensure a safe, efficient, quality work environment with focus on continuous improvement through Lean manufacturing principles.
• Facilitates communication, coordination and conflict resolution within and among work groups.
• Provides leadership to the quality laboratory in all areas including: hiring, performance management, coaching, counseling, and corrective actions.
• Performs other functions as required.

REQUIREMENTS

·3+ year’s experience in contract manufacturing and/or manufacturing environment.

·Working knowledge of ISO 9001 Quality Management System with certification audits.

·Strong interpersonal, written, and oral communication skills.

·Well organized; able to multi-task, prioritize, and manage multiple deliverables while working in a fast-pace environment.

·Highly motivated, focused, self-starter; willing to learn and take on new responsibilities/tasks.

·High proficiency with automated measurement equipment (i.e. OGP, CMM, etc.) and manual measurement instrumentation (i.e. Caliper, Micrometer, etc.)

·Conflict resolution and demonstrated leadership skills

·Ability to interpret drawings, strong understanding of Geometric dimensioning and tolerancing (GD&T), as well as applicable gauging, and inspection methods. ASME or ASQ certification a plus.

·Good communication skills in a culturally diverse work environment.

·Experience with the use of statistical software and document control software a plus.

EDUCATION

·Associate or bachelor’s degree in technical field or High School diploma with equivalent experience.

PHYSICAL REQUIREMENTS

·This position does require moderate amounts of walking, standing, bending, kneeling, stooping, pushing, pulling, reaching, lifting, and twisting

·Worker is required to have close visual acuity to perform activities such as:

·Visual inspection involving small defects, small parts, and/or machine operation

·Using measurement devices

·Preparing and analyzing data and figures

·Transcribing

·Viewing a computer screen

We offer market competitive compensation. Potential salary range for this role is $1110-$140K.  Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.