General Manager

General Manager Job Summary:

• Manages, coaches, recognizes performance, directs activities and establishes priorities for Assistant Managers, Shift Leaders, and Crew members for efficient and effective restaurant operations.

• Measuring, creating and ensuring exceptional guest experiences

• Coordinating and implementing new product introductions and procedures in the restaurant

• Ensuring execution and compliance with all security, food safety, quality, and cleanliness standards

• Maintaining cost controls and meeting the sales/profit goals

• Administering all in-restaurant records and procedures including payroll, inventories, security and employee personnel files

• Leading restaurant management team in recruitment, selection, hiring, retention, employee relations and corrective action

• Ensuring a respectful and diverse workplace exists in the restaurant

Requirements:

• Experience: Must be an EPL Assistant Manager or have the equivalent of 2 years or more of management experience, preferably in a restaurant environment. Familiarity with Point-Of-Sale systems is desired.

• Education: High school diploma or equivalent (GED) preferred, and college education desired

• Communication: Excellent written and verbal English communication skills (second language a plus)

• Competencies: Basic math and computer skills, and strong interpersonal and conflict-resolution skills

• Driving/Vehicle: Must be at least 18 years old and possess a valid driver’s license and a reliable vehicle that may be used for company business.

• Food Handler Card: Must have a Serve Safe Certificate at time of hire or obtain a Serve Safe Certificate and pass the EPL Food Safety Audit (FSA) class upon hire, where applicable

• Physical Demands: The General Manager regularly stands, walks, talks, hears, uses close and distance vision, tastes or smells, lifts 20 lbs., and repetitively reaches/handles/feels/grasps objects with their hands. The position occasionally stoops/kneels/crouches/crawls and lifts objects weighing up to 40 lbs.

Job Details:

• Work Hours: Full-Time schedule, and may work any shift including opening, mid-day, and closing. The great news is that our restaurants are not open 24 hours!

• Career Advancement/Career Plan: We promote heavily from within, so from a GM you can develop to become an Area Leader, then Director of Operations, and beyond!

• Work Attire: EPL logo’d shirt will be provided, and black slacks and no-slip shoes are required

• Ensuring a respectful and diverse workplace exists in the restaurant