Dispatcher - Yearout Mechanical
Yearout, 8501 Washington St. NE, Albuquerque, Nuevo México, Estados Unidos de América
Sol. nº 1892
lunes, 2 de diciembre de 2024
The qualified candidate will have the following minimum requirements for this position:
- Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience.
- Advanced customer service skills.
- Schedule and coordinate all service calls.
- Dispatch service technicians.
- Debrief service technicians after completion of each call.
- Forecast workload for 2 – 3 days out.
- Follow up on all pending and recommended work with customer.
- Ability to recognize and resolve issues.
- Advanced and professional communication skills both oral and written with internal and external clients.
- Prioritize appropriately with good time management skills.
- Competency in Microsoft office suite including Outlook, Excel, and Word to perform tasks.
Responsibilities
- The successful candidate will be responsible for maintaining the Service Technicians daily schedules and dispatch the technician to new calls as service calls are completed.
- Schedule return trips with customers when parts are received.
- Maintain the On-Call schedule as well as the daily schedule for service technicians.
- Maintain customer database with current information.
The successful candidate will be highly motivated, self-starter with excellent communication skills and attention to detail. We are seeking a qualified, conscientious employee who wants a long-term position.
Work Remotely
• No
Job Type: Full-time
We are unable to provide immigration sponsorship for this position
#LI-AR1 #LI-Onsite
Otros detalles
- Tipo de pago Por hora
- Yearout, 8501 Washington St. NE, Albuquerque, Nuevo México, Estados Unidos de América