Program Manager

Job Summary

The Program Manager is responsible for directing, establishing, promoting, and maintaining specific programs and initiatives within designated customer base including large and/or critical accounts. Effectively assist customers’ operational strategies to achieve timely and cost-effective solutions. Maximize communications, job planning and service delivery to achieve customer satisfaction goals.
 

Essential Functions

• Manages program to ensure that implementation and prescribed activities are carried out in accordance with specified objectives.
• Plans and develops methods and procedures for implementing program, directs and coordinates program activities, and exercises control over personnel responsible for specific functions or phases or program.
• Proactively communicates with and seeks feedback from customers. Drives outstanding customer value and loyalty. Seeks to continuously improve customer satisfaction.
• Reviews reports and records activities to ensure progress is being accomplished toward specified program objective and modifies or changes methodology as required to redirect activities and attain objectives.
• Prepares program reports for superiors.
• Controls expenditures in accordance with budget allocations.
• Effectively communicates goals to the team and communicates with the wider organization when required.

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reliable attendance is required.
 

Required

• High School Diploma or equivalent GED
• 5 years of contract manufacturing experience

Preferred 

• Bachelor’s degree in Engineering or related field
• 10 years of related experience

Compensation

The anticipated starting pay range for this position is $88,200 to $115,000. The offered rate will be based on a combination of factors including, but not limited to, knowledge, experience, skills, abilities, and education.

Benefits 

• Medical, dental, vision plans which are effective on your hire date.
• Health Care Savings Account (HSA)
• Employee Stock Ownership Program (ESOP)
• Company Paid Long-Term Disability (LTD)
• Paid Parental Leave
• Paid Bereavement Leave
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
  
  

Physical Demand Factors 

The following physical demand factors should be used as a general guideline for employees listed under this job title.  Specific requirements will vary based on the employee’s individual work responsibilities.
 

Strength Level Rating:  Sedentary work.  Work involves exerting 10 pounds of force occasionally or a negligible amount of force to frequently lift, carry, push, pull, or otherwise move objects.

A worker in this job will frequently (from ¹/₃ to ²/₃ of the time):

• Reach by extending hands and arms
• Handle objects by seizing, holding, grasping, turning or otherwise working with hands
• Talk by expressing or exchanging communication by means of the spoken work to impart oral information
• Hear by perceiving the nature of sounds by ear

The worker will occasionally (up to ¹/₃ of the time):

• Pick, pinch, or otherwise work primarily with fingers
• Have near acuity with clarity of vision at 20 inches or less