Leave Administrator

Position Summary

The Leave Administrator will be responsible for managing and overseeing the organization’s leave of absence and worker’s compensation claims. This role involves ensuring compliance with applicable state and federal laws, handling employee inquiries, and maintaining accurate records throughout the claims process. Reporting to the Total Rewards Manager, the Leave Administrator will serve as the primary point of contact for employees navigating leave or injury-related matters, while also working closely with the benefits, HR, and legal teams to ensure seamless communication and coordination. The position requires a strong understanding of leave and worker's compensation regulations, as well as the ability to manage a high volume of claims and follow-up tasks effectively. This is an essential role that supports the organization’s commitment to both compliance and employee well-being.

Position Responsibilities

• Administer and manage employee leave of absence programs, including but not limited to FMLA, ADA, maternity/paternity leave, and other statutory and non-statutory leaves, ensuring compliance with applicable state and federal regulations.
• Oversee worker’s compensation claims, from initial reporting to claim resolution, ensuring accurate documentation, timely follow-up, and compliance with workers' compensation laws.
• Collaborate with the benefits team to ensure accurate communication and coordination of employee benefits during leave or injury periods.
• Serve as the primary point of contact for employees regarding leave of absence and worker’s compensation inquiries, providing clear, timely, and empathetic communication.
• Maintain accurate and up-to-date records for all leave and worker’s compensation claims, ensuring proper documentation for legal and auditing purposes.
• Assist in managing the return-to-work process, including facilitating accommodations and ensuring that employee rights and company policies are followed.
• Work closely with HR, legal, and insurance partners to ensure the organization’s policies and practices remain in compliance with state and federal laws.
• Track and report on leave of absence and worker’s compensation data, identifying trends and making recommendations for improvements in policies or practices.
• Provide training and guidance to managers and employees on leave and worker’s compensation policies and procedures.

Knowledge, Skills and Abilities

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in leave of absence management, worker’s compensation claims, or a similar HR-related role.
• In-depth knowledge of federal and state leave of absence laws, including FMLA, ADA, and other relevant regulations.
• Strong understanding of worker’s compensation processes, laws, and best practices.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to handle sensitive situations with empathy and professionalism.
• Ability to maintain confidentiality and handle sensitive employee information appropriately.
• Proficiency in Microsoft Office Suite and experience with HRIS systems.

Preferred Skills

• Certification in Leave Management (e.g., Certified Leave Management Specialist)