Restaurant Server, Legacy Hotel

Our Restaurant Servers are responsible for creating a positive guest dining experience through exceptional customer service. 

Job Responsibilities: 

•    Display exceptional customer service skills and greet all guests and associates in a friendly manner
•    Take food and beverage orders and accurately enter them into the ordering system
•    Communicate any food allergy or special nutrition needs to kitchen staff
•    Ensures that dishes are prepared and presented correctly before serving to guest
•    Assist fellow team members as needed to ensure guest satisfaction 
•    Follow proper cash handling procedures in compliance with company policies
•    Execute room service delivery as needed
•    Perform some cleaning duties to ensure dining room is clean and organized at all times
•    Maintain confidentiality of guest and proprietary information
•    Handle guest challenges in a friendly and courteous manner
•    Maintain effective communication and teamwork with fellow employees within the hotel
•    Use proper two-way radio etiquette at all times when communicating with other employees
•    Complete mandatory in person and e-learning trainings as assigned by management
•    Perform other duties as requested by management

Job Knowledge, Skills & Abilities

•    At least 1 year of experience in hotel or restaurant industry
•    Strong customer service skills and a passion for interacting with people
•    General knowledge of restaurant etiquette and flow service in a restaurant 
•    Micros Symphony experience is preferred.
•    TIPS/ServSafe certification is required before working.
•    Excellent verbal and written communication skills
•    Familiarity with general cash handling procedures and POS systems
•    Ability to work all shifts, including weekends, evenings, and holidays

Physical Demands and Work Environment

•    Ability to lift, carry, move, push and pull equipment or boxes up to 40lbs
•    Ability to stand and walk for duration of shift
•    Frequent lifting and carrying trays of food and drinks
•    Ability to work all shifts, including weekends, evenings, and holidays.