Student Athlete Advisor, Tennis

The Student Athlete Advisor, Tennis is responsible for assisting in developing and executing sales and marketing plans designed to grow Academy business for the sport.

Position Responsibilities:

• Working closely with the sport director to create effective strategies for increasing enrollment
• Assisting in day-to-day business-related activities of the sport department as needed
• Identifying new opportunities for business development designed to increase Academy Program enrollment
• Hosting prospective families while on campus to learn about our Academy program
• Providing support and covering for other advisors including tours with prospective families, teams, groups, and at times, language translations
• Maintaining a thorough knowledge of IMG Academy’s campus, including the IMG School, to maximize effectiveness of tours to prospective families
• Supporting and maintaining a high level of understanding of the four-year model for the Academy program student-athlete
• Responsibility for the lifecycle of the enrollment process for Academy Program enrollments
• Demonstrating technical selling skills and product knowledge in all areas of the sport program
• Maintaining an accurate pipeline of prospective business and enrolled business
• Effectively managing the sport’s Academy Program scholarship opportunities
• Properly and effectively using the necessary CRM software
• Determining customer needs and expectations while making expert recommendations to maximize the customer’s experience
• Educating customers about terminology, features, and benefits of sport programs
• Managing time effectively, meeting personal and company goals and working effectively with other members of the advisor team
• Attending regular Student-Athlete Advisor team meetings and supporting peers, as needed
• Maintaining close relationships with related departments on campus to ensure proper client transition from sale to participation
• Adhering to all company policies, procedures, and business ethic codes
• Other duties as assigned

Knowledge, Skills, and Abilities:

• Bachelor’s degree in an applicable field
• Experience with MS Office
• 3 years of Sales, Enrollment, Admissions, or College Recruiting experience
• Track record of sales revenue
• Experience cold calling, following up on leads and generating pipelines
• Desire to work collaboratively with colleagues
• Excellent written and verbal communication skills
• Experience playing or coaching tennis at the collegiate, club, or professional level
• Knowledge of High School and College landscape related to the sport

Preferred Skills:

• Masters in an applicable field
• Bilingual

Physical Demands and Work Environment:

• Ability to lift, move, push and pull equipment or boxes in excess of 40 pounds
• Should be able to handle outdoor temperatures for a reasonable period of time
• Must be able to move around campus which includes gym, turf, fields, etc.
• Ability to work flexible hours to include nights, weekends and holidays is required