Appliance Maintenance Tech - Fargo

The Specialty Services Technician- Appliances plays a vital role in ensuring resident satisfaction by providing prompt, reliable and safe service. The Specialty Services Technician - Appliances is responsible for identifying appliance issues, completing service requests, and performing repairs according to company standards and safety protocols. By delivering exceptional customer service, the technician helps create a positive experience, contributing directly to resident retention and satisfaction, while consistently demonstrating our Goldmark values.

Starting pay $26 per hour (or more based on experience)! 

Live and work with Goldmark and receive a generous RENT DISCOUNT as a part-time or full-time team member!

Job Duties Include:

• Complete assigned service requests related to repairs and upkeep of appliances, including but not limited to ovens, stoves, dishwashers, washers, dryers, refrigerators.
  o Recommend replacement or repair, as necessary.
  o Ensure that all work completed is professional and clean after leaving our residents homes.
• Build and maintain long-term relationships with residents by addressing and responding to requests, questions, and concerns, making referrals to manager or site/property team members as appropriate.
• Prepare open apartments for rental within 24 to 72 hours. This may include coordinating 2024 the work of other staff or vendors.
• Participate in ongoing training to build and maintain knowledge and skills to excel in their role as a Specialty Services Technician- Appliances.
• Provide input to manager or Property Manager on property improvements for budget consideration.
• Maintain an organized working inventory of routine parts and supplies. 

Experience and Education:

• Required: 
  • High School Diploma or GED.
  • Proficiency in advanced appliance repair skills. Building, home, and appliance maintenance experience.
  • Ability to operate common office equipment, basic computer skills, and mobile devices.
  • Must have vehicle, valid driver’s license, acceptable driving record and meet company insurability requirements.
  • Proficiency of the English language in reading, writing and verbal communication.
  • Business needs and/or state, local and federal laws may dictate required certifications and licensure for a region or specific location.
• Preferred:
  • Good interpersonal and communication skills with the ability to relate to a diverse group of people.
  • A well-organized and self-directed individual who is a team player.
  • The ability to train and mentor others in various locations.

Benefits:

• Health, Dental and Vision insurance plans
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• 401k retirement plan with company match
• Paid Time Off (PTO), Paid Holidays, Paid Personal Leave, Paid Volunteer time
• “YOU” Days – full time team members receive 1 paid day per quarter to use just for themselves (on top of PTO!)
• Choose your payday! Hourly team members have access to on demand pay.

We believe everyone at Goldmark is a leader! This role is essential in bringing our vision of creating better living for our customers and communities to life. By focusing on high-quality service, the Specialty Services Technician - Appliances will take pride in serving residents, client-owners, and fellow team members with care and professionalism, fostering the Goldmark standard of making residents feel truly at home.