CHG - Sales - Coordinator

JOB SUMMARY:

As a Sales Coordinator, you will provide administrative support through clerical duties, collecting and processing sensitive data (ie., financials, credit card information), resolving guest issues, performing clerical functions such as preparing correspondence both internal and external, receiving visitors, arranging conference calls, scheduling meetings, meal appointments, and manage and maintain the schedules and workflow of Sales Executives.
 

ESSENTIAL JOB FUNCTIONS:

• Prepare and edit correspondences, communications, presentations, contract formatting, redlines, and updating systems to reflect contract terms and negotiated room rates
• Process reservations, expense reports, invoices, billing information for accounting, confirmations, cancellations, special handling alerts, show tickets, dining reservations, and amenities. Amenities could include but are not limited to site inspections, customer event weekends, and VIP stays
• Arrange and coordinate meetings, travel arrangements and meal appointments within the property or outside travel
• Monitor, screen, respond to and distribute incoming communications via e-mail and phone in a timely manner
• Provide guest service to internal employees, guests, and all customers of MGMRI
• Perform other job-related duties as requested

QUALIFICATIONS:  

• Able to effectively communicate in English, in both written and verbal forms
• Ability to read and write
• Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Must be grammatically proficient with a strong skill in creative writing
• Ability to communicate effectively with guests, team members, and management in both written and verbal form
• Understand and comply with all company, department, and Gaming Control Board rules and regulations, policies and procedures
• Must be able to work any day of the week and any shift including weekends and holidays
• Must be able to establish and maintain effective working relationship with team members
• Ability to read and speak English
• Must be at least 21 years of age
• Obtain all required work cards

PHYSICAL, MENTAL AND WORK ENVIRONMENT:

• Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers, and symbols
• Work is typically in an area which may be unusually hot, cold, noisy, and may contain second-hand smoke
• Tasks performed from a sitting or non-sitting position

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).