Learning System Intern - Talent Success

Summary of the Role:

In this internship, you will manage and support a learning management system (LMS) that 
provides training and resources to team members. Here, you will learn how to manage an
LMS, build reports, provide trend analysis, manage support tickets in a ticketing system, and
work with team members from all disciplines.

The following degrees are an excellent fit for this role:

• Business Administration
• Business Analytics
• Management Information Systems
  
  

Responsibilities:

Provide daily administration of the learning management system (LMS).
Provide weekly audit reports for compliance training and recognition exchanges.
Collaborate with the training team to test, publish, and manage training content.
Assist with various clerical and administration functions with other departments as
needed.

• Ensure the LMS quality is upheld regarding information accuracy and integrity.
• Respond to inquiries regarding training curriculum and programs.
  In collaboration with the manager, diagnose, troubleshoot, and resolve technical
  issues in the LMS.
• Use a ticketing system to document and track all issues.

All Internships Include:

• Gain hands-on experience with projects that contribute directly to company goals &
  building your resume.
• Gain valuable access to Cosm leadership, including our CEO.
• Build your network by connecting with other interns, your intern buddy, teammates
  and leaders from across the organization.
• Join career skill training sessions on best practices for job applications, recruiting and
  interviewing.
• Advance your presentation and planning skills.
• An opportunity to win the "Cosm Education & Career Advancement Award," which is a
  monetary consideration to further your education and expand your opportunities.
• Competitive pay
  
  
• Cosm swag bag
• Depending on job location, you will have the opportunity to visit one of our new
  venues or experience centers (Los Angeles, Dallas, Salt Lake City or Chadds Ford)
  where you'll see and feel the extraordinary thrill of Cosm content on our dome
  screen!

Qualifications:

• Junior or Senior at the start of the program.
• Available to work in a Cosm Office (hybrid).
• Available to work 20 hours per week during the defined Intern period.
• Legally authorized to work in the U.S.
• Strong communication skills and attention to detail.
  
  
• Interest in immersive technology and content.
• Experience in Microsoft Excel is required, including skills in formulas, pivot tables, and
  VLOOKUP.
• Able to review data, identify trends and outliers, and provide analysis to multiple
  stakeholders.
• Experience in learning management systems (LMS) and e-learning is heavily
  preferred.
• Able to communicate across diverse teams with different levels of technical
  expertise. Can explain complex concepts clearly.
• Detail-oriented with excellent organization and interpersonal skills