Senior Services - Supervisor I - Senior Services

GENERAL DESCRIPTION

Under direction of the Division Manager – Recreation/Senior Services, plans, organizes, and provides supervision and oversight for the Senior Services programming.  Scope of duties to include facilities, special events, classes, field trips, and programs for senior citizens aged 55 years and older.

SUPERVISION EXERCISED

Exercises direct supervision over Senior programming staff.

IMPORTANT AND ESSENTIAL DUTIES

Supervise Senior programming staff, including determining workloads and schedules, implementing and interpreting policies and procedures, effectively evaluating staff and making hiring and disciplinary recommendations.

Plan, organize, conduct, and coordinate a wide variety of recreational and community service programs, including meeting with public groups and communities to explain and promote programs; schedule activities and programs.

Prepare a variety of reports and other documents such as operational reports, activity and statistical reports, purchase requisitions, purchase orders, check requests, invoices, contract documentation from providers, and other reports as requested. 

Coordinate and maintain contacts with neighborhood groups, other senior service providers, businesses, law enforcement agencies, volunteers, and other community groups.

Recruits, trains, supervises, and evaluates subordinate staff and volunteers; develops schedules and performs related work.

Approve staff work hours and time off requests. Ensure that procedures and rules are followed at the facility.

Oversee the record keeping, participation count, writing receipts, accident/incident reports, and other forms of documentation.

Operate City Vehicles to various facilities, special events, classes, field strips, and other programs.

OTHER JOB RELATED DUTIES

Perform other job related duties and responsibilities as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

Principles and practices of employee supervision, including work planning, assignment, review and the training of staff in work procedures.

Principles and techniques of planning and directing group, social and recreational activities for various age groups and various skill levels.

Principles and practices of managing recreational programs for the Senior Services program.

Principles and techniques of recreation and leisure activities to include organizing and leading groups of people.

Principles of understanding first aid practices and techniques; general safety protocol; understanding policies and guidelines for dealing with an emergency.

Skill to:

Effectively plan, assign, schedule and review the work of staff; implement and        evaluate programs and activities within departmental guidelines.

Interpret and implement departmental policies and procedures.

Communicate and interact effectively with co-workers, managers, subordinates and the general public sufficient to convey information and to receive work direction.

Ensure the safety of patrons utilizing our facilities.

Ability to:

Respond quickly in an emergency situation; follow and enforce rules; verbally communicate with the public and staff effectively.

Lead and instruct groups in leisure time activities.

Understand and follow oral and written instructions.

Communicate clearly and concisely, both orally and writing.

Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.

Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do.

Lead, manage, and perform as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect.

Experience and Training Guidelines:

For positions with more than one level, all listed requirements at the lower levels are required at the higher levels. Any combination equivalent to experience and training to provide the required knowledge, skills, and abilities may be qualifying.  Knowledge, skills, and abilities may be obtained through:

Experience:

Previous supervisory experience in a Senior Citizen/Therapeutic setting is preferred.

Education/Training:

A high school diploma or a GED is required.

A degree in a field with a Gerontology/Therapeutic is preferred.

License or Certificate:

A valid Texas driver’s license; the ability to obtain one within ninety (90) days of employment, or a military waiver is required.

Possession of, or the ability to obtain CPR/AED and First Aid Certification within six (6) months of employment is required.

Special Requirements:

Essential duties require the following physical skills and work environment:

Ability to work flexible hours including mornings, nights and weekends.

Must be at least 18 years of age.

Ability to sit, stand, walk, kneel, crouch, stoop/squat, twist and climb.

Ability to travel to different sites and locations.

With or without accommodation, the “X” indicates the overall strength demand of the position during a typical workday:

___     Sedentary – lifting of no more than 10 pounds

___     Light – lifting no more than 20 pounds; carrying up to 10 pounds

_X_     Medium – lifting no more than 50 pounds; carrying up to 25 pounds

___     Heavy – lifting no more than 100 pounds; carrying up to 50 pounds

___     Very Heavy – team lifting over 100 pounds; carrying more than 50 pounds

Physical Demand Codes:  The following describes whether or not the position is expected to exert the physical demands listed during a typical workday as well as the overall frequency of the task:

Codes for how often:

N         =          No

E         =          Extensive (100 – 70% of the time)

M         =          Moderate (60 – 30% of the time)

I           =          Infrequent (20 – 10% of the time)

A         =          Almost Never (<10% of the time)

Code / Task

_E_     Standing

_M_    Sitting

_E_     Walking

_M_    Lifting

_I__    Carrying

_I__    Pushing/Pulling

_A_     Overhead Work

_M_    Fine Dexterity

_M_    Kneeling

_I__    Crouching

_I__    Crawling

_I__    Bending

_M_    Twisting

_M_    Climbing

_I__    Balancing

_E_     Vision

_E_     Talking

___     Other:  _____________________