Quality Control Manager

Quality Assurance Manager

Department:    Quality Assurance                         FLSA Status: Exempt

The Quality Manager at Strand Core is a critical role to support the success of the business. They will play a leading role in maintaining the AS9100:D and ISO 9001:2015 quality system, new process development, continuous improvement, and daily operational activities. A successful candidate will be hands-on with a great "mechanical aptitude" and be able to problem solve in unique situations. They will work closely with Manufacturing, Sales and Customer Service to drive customer satisfaction.

Job Duties and Responsibilities  

• Implement and support the AS9100 D and ISO9001:2015 standards, acts as the site representative for the QMS. 
• Develop resources to support quality initiatives and plant performance; assess areas that need improvement to the quality system and initiate actions for continual improvement.
• Maintain customer satisfaction levels by deploying a proactive, preventive action approach to protect the organizations quality level and assure that the customer's requirements are understood and achieved through tools such as APQP, FMEA, SPC, etc.; act as liaison between functional areas and the customer; and resolve customer concerns through corrective action process (8-D).
• Monitor and manage plant performance indicators (KPI's) to use and take necessary actions to meet or exceed agreed targets and budgets (example of such metrics are internal and external rejects, scrap, and rework, customer satisfaction levels/customer concerns, and plant safety).
• Plan and manage the quality functional area activities to support the quality initiatives and meet plant performance levels.
• Act as the 'Quality Conscience' of the plant by ensuring the quality systems and quality standards are maintained.
• Development of the organizational resources to understand and conform to quality systems and standard through training, education, and enforcing compliance of entire system via compliance audits.

Skills and Requirements

• BS in Engineering, Quality, or related discipline preferred; relevant experience in an accredited Quality System environment required.  
• 3-5 years of experience in Quality Management required.
• Experience with process control plans, APQP, GD&T, PPAP, FMEA, Gage R&R preferred.
• Experience with quality systems and standards including understanding of AS9100 D and ISO9001:2015.
• Effective communication and presentation skills and ability to lead and train others.
• Understanding of ERP business systems and Microsoft Office products.

Competencies

• Customer Focus 
• Hands-on style
• Effective Communication
• High Energy & Stress Management
• Teamwork
• Quality Orientation
• Time Management
• Adaptability/Flexibility
• Creative and Innovative Thinking
• Decision Making and Judgement
• Planning and Organizing
• Problem Solving
• Result Focus
• Accountability and Dependability
• Ethics and Integrity
• Providing Consultation
• Leadership
• Coaching and Mentoring
• Enforcing Laws, Rules and Regulations
• Mathematical Reasoning
• Development and Continual Learning