Surety Account Manager- Commercial Lines

JOB SUMMARY

Responsible for servicing assigned accounts including set-up, bonding, renewals and general questions. 

Essential Duties and Responsibilities

• Performs independent reviews on bonding requirements and determines proper coverage and identify possible deficiencies.
• Obtains all pertinent underwriting information including financials needed to maintain principals bond program;
• Facilitates underwriting process & communication between the surety carrier and the client to execute bonds and riders to bonds;
• Partners with Brokers in marketing and placement of risks;
• Updates and maintains all manuals, powers of attorneys, etc.;
• Processes renewals, new bonds, and follows up on bond exonerations;
• Provides technical and problem solving support to staff;
• Performs a variety of commercial lines and accounting duties in support of department and agency;
• Serves as a technical expert and trainer;
• Assists other team members in resolving complex issues;
• Collection of fees, reconciliation and resolution of any outstanding balances within 90 days of invoicing date;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.

QUALIFICATIONS

• Associate’s or equivalent combination of education and experience
• Five (5) or more years of related work experience
• Familiar with rating and underwriting guidelines

Knowledge, Skills and Abilities

Excellent verbal and written communication skills

Good leadership, problem solving and time management skills

Advanced analytical skills

Good planning, organizational and prioritization skills

Ability and motivation to work independently

Proficient in Microsoft Office products

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