International Benefits Account Manager
Estados Unidos ● Virtual
Sol. nº 2702
miércoles, 23 de octubre de 2024
SUMMARY
Responsible for providing customer service to US multinational companies in regard to their non-US benefits, expanding services for existing clients, and supporting new business efforts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Fosters and manages overall relationship with clients ensuring retention of mid market book of business and high satisfaction.
• Collaborates with the International Benefits Consultant to identify and evaluate the client’s specific characteristics including global and local benefit needs, design, group demographics and employee census.
• Analyzes local market proposals for verification of benefits, premiums, and competitiveness.
• Reviews coverage contracts for accuracy of policy provisions.
• Prepares client presentations and other communication materials.
• Communicates via email, phone, and video with insurance brokers throughout the world.
• Composes routine correspondence for US corporate and local country client contacts.
• Handles general administrative duties including but not limited to compiling meeting materials, maintaining client files, scheduling client and internal meetings.
• Assists in creating ongoing administrative procedures, including coordinating employee enrollments and claim resolution/services.
• Facilitates collection of premium and fees, reconciliation and resolution of any outstanding balances.
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).
• Other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
• Bachelor’s degree or equivalent combination of education and experience
• Four (4) or more years of related work experience, preferably account management or project management
• Valid Employee Benefits insurance broker license
• Must continue to meet Continuing Education requirements for license renewal
• Experience in International Benefits required, specifically core benefits: medical, dental, vision, risk (life, disability, AD&D etc.) and retirement/pension benefits.
SKILLS
Strong verbal and written communication skills
Strong planning, organizational and prioritization skills
Strong problem solving and time management skills
Ability to use prudent judgment and discretion in handling confidential client information
Ability and motivation to work independently
Ability to work collaboratively within a team and to foster teamwork
Fluent in foreign languages a plus
Proficiency in Microsoft Office products including PowerPoint and Excel
#LI-REMOTE
#LI-AQ1
Otros detalles
- Tipo de pago Salario
- Tasa de contratación mínima $95,000.00
- Tasa de contratación máxima $105,000.00
- Estados Unidos
- Virtual