Appliance Field Technician - Servicing the Westpalm Beach Area

Appliance Field Technician

Summary: 

At BrandsMart USA we provide competitive pay and ongoing training in a collaborative, supportive, and team-orientated setting. In the Appliance Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

For the Field Technician, we provide the following:

·       Service van

·       Specialized tools

·       Uniforms

·       Laptop computer

·       Smartphone

·       Home dispatched

·       Industry training

Duties and Responsibilities: 

·       Ability to drive company owned cargo vehicle

·       Follow the truck maintenance schedule and keep a clean organized truck

·       Maintain truck inventory within the company guidelines

·       Working mechanical knowledge, including the use of tools and test equipment

·       Triage and diagnose repair problems

·       Use laptop or tablet in order to complete work orders, including part ordering process, communication via email, and service center job assignments

·       Complete all technician training within required timeline

·       Provide timely, knowledgeable, courteous, and quality repairs

·       Able to lift up to 100lbs

·       Work with minimal supervision

Required Education, Experience, and Certifications: 

·       At least 2 years’ experience preferred, but will train candidate at Service Center for those without field experience

·       High school diploma or equivalency required 

·       Refrigeration, EPA, or HVAC Certification or Appliance Repair Certification

·       Valid Driver’s License 

Required Skills and Competencies: 

·       Work as a dedicated team member to ensure fast and quality results 

·       Demonstrate a sense of urgency

·       Must be a self-starter and able to work independently with minimal supervision 

·       Must have strong verbal and written communication skills

·       Provide direction to a Technical Helper, as applicable