DAIRY GENERAL CLERK FOOD 4 LESS MANTECA #6

Job Title: Dairy Clerk

Location: PAQ, Inc, Store Location, On-Site

Reports To: Lead, Dairy

Employee Type: Regular, Full-Time

Exemption Type:Non-Exempt

Travel Required: No

Wage Scale: Clerk Level

Updated:07/28/2024

Job Summary:

The Dairy Clerk supports the Dairy Lead in meeting department sales and profit goals. This is accomplished by providing exceptional customer service and keeping the department adequately stocked and organized to provide our valued customers with optimal product quality and a shopping experience.

Essential Functions of the Position:

• Help to maintain proper receiving, storing, and stocking of products according to company protocols.
• Follow proper product rotation practices to maintain product quality standards and customer satisfaction.
• Review product code dates and follow company procedures in addressing out-of-code products.
• Take the product to the applicable designated workspace and organize it appropriately.
• Maintain a clean and organized workspace.
• Dispose of damaged and spoiled products in accordance with company policies and procedures.
• Help monitor proper temperatures in cases and coolers and report any concerns or issues to Lead and/or Store Management promptly.
• Perform General Clerk and other duties as assigned.

Knowledge:

• Understanding of dairy products and their storage requirements.
• Familiarity with retail stocking procedures and inventory management.
• Knowledge of health and safety regulations related to food handling.

Skills:

• Strong organizational and time management skills.
• Effective verbal communication skills for interacting with customers and team members.
• Competence in using point-of-sale (POS) systems and basic computer applications.
• Ability to operate pallet jacks and other stocking equipment safely.

Abilities:

• Attention to detail to ensure accuracy in stocking and labeling.
• Capability to adjust to changing situations, handle multiple demands, and work with diverse personalities.
• Aptitude for making informed decisions quickly, often in high-pressure situations.
• A genuine desire to meet and exceed customer expectations, creating a positive shopping experience.
• Ability to perform physical tasks, including stocking shelves, lifting boxes, and standing for extended periods.

Physical Requirements:

• Stand and walk for extended periods, typically 8-hour shifts.
• Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
• Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products.
• Ability to perform tasks that require fine motor skills in handling small objects.
• Maintain clear communication with customers and team members.
• Move quickly and efficiently to assist customers and manage workload.
• Maintain physical stamina to work in a fast-paced environment.

Work Conditions:

• Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees.
• Environment: Indoor, climate-controlled, with adequate lighting and ventilation. Relatively damp or humid conditions, including wet or slippery floor surfaces.
• Primary Work Stations: Work within the grocery store environments, which include various sections such as the sales floor, backrooms, and refrigerated storage areas.
• Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded.
• Exposure: May be exposed to moving mechanical parts and cleaning chemicals.
• Noise Level: Usually low to moderate, with occasional loud periods from customers, store announcements, and equipment.
• Interaction: Constant interaction with customers and team members in a fast-paced retail environment.

Minimum Qualifications:

• Education: High school diploma or equivalent.
• Experience: Over one year of experience is preferred.

Company Employment Policies:

• PAQ, Inc is an “At-Will” employer.
• PAQ, Inc is an Equal Opportunity Employer (EOE).