Dome AV Operator

Dome AV Operator will drive our groundbreaking immersive technology, creating incredible experiences for our guests.  Cosm is looking for an operator who has extensive experience supporting and operating live entertainment experiences.  We’re looking for individuals who put customers first and always strive to provide the highest level of service. The ideal candidate will be organized, motivated, and proactive to ensure that venue operations are always running smoothly.   

We are looking for someone who loves the challenge of high-pressure live entertainment environments.  You will have your hands on the wheel of the most cutting-edge technology in the entertainment industry.  You will operate multiple displays within the Cosm venue including the Cosm Dome, delivering unforgettable experiences to our sports and entertainment fans. 

Responsibilities

• Operate Cosm display systems during high-profile events, private events, and demos.  
• Coordinate with Venue IT, Venue personnel, Technical Directors, and additional support staff to always provide a Cosmworthy experience.  
• Ensure venue presentation systems are in a constant state of readiness.
• Maintain comprehensive systems knowledge to support special events, visiting artists, and guests.
• Provide routine feedback to the Cosm product development staff to advance tool functionality.
• Become expert in an array of audio, visual, and lighting systems that all come together to deliver the Cosm Experience.  
• Monitor scheduled events/demonstrations and proactively coordinate with AV Operators.
• Log and track issues across all systems with attention to detail focused on firmware and hardware functionality.
• Perform preventive maintenance including running system backups and upkeep.
• Develop custom programming of lighting, audio, and video systems to support event content. 

Experience

• Bachelor’s degree in IT, Computer Science, or similar relevant field.
• Any additional relevant diploma or certification, or industry experience with large venue AV technology is a plus.
• Experience in Audio, Lighting, Broadcast, IT, and/or streaming IP video workflows.
• Familiarity with audio/visual signal flows and diagrams, and AV automation systems.
• Familiarity with Windows, OBS, Blackmagic, QSYS, DMX lighting, IPTVs, Unreal, Osprey encoders
• Excellent communication, problem-solving, and troubleshooting skills.
• Must be enthusiastic, self-motivated, and organized.
• Strong leadership skills, an ability to remain calm under pressure.  
• Must be able to work during live events, with high noise levels, and busy environments.
• Must be able to work during late nights and weekends.    

Additional Details

• Schedule may vary depending on site operational needs; flexibility required.
• On-the-job operational, maintenance, and safety training will be provided.