Case Manager

Job Title: Case Manger 
Dept: Mental Health-Wellness Center
Reports to: Program Manager
Location: Wellness Center, 345 S. San Pedro. St, Los Angeles, CA 90013 
Schedule: Monday-Friday 8:00 am to 4:30 pm
Status: Full-Time, Non-Exempt (hourly), Non-Management
Benefits: Medical, Dental, Vision, Retirement Planning (403b), etc.
 
SUMMARY

The Wellness Center Case Manager is responsible for leading a collaborative effort to connect the most vulnerable and chronically homeless individuals on Skid Row with supportive services. With the support of and in partnership with the Wellness clinical team, the Case Manager will ensure that Wellness clients have a successful process for obtaining housing and accessing other supportive services.

DUTIES and RESPONSIBILITIES

- Provide linkage to stable housing, and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment.
- Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries.
- Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing
- Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
- Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
- Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
- Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
- Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
- Adapt workload as directed by supervisor in response to funder expectations.
- Other duties, as assigned.


QUALIFICATIONS

1. Bachelor’s degree preferred; or a minimum two years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
2. Valid Driver’s license, reliable car, auto insurance, and an acceptable driving record.
3. Willing and able to transport Clients in your personal vehicle.
4. Demonstrated knowledge of case management, preferred.
5. Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.
6. Spanish speaking preferred

WORK ENVIRONMENT

1. Combination of field and office environment.
2. Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
3. On occasion walk or drive to different local sites.
4. Will necessitate working in busy and loud environments.
5. Will be exposed to elements like cold, heat, dust, noise and odor.
6. May need to bend, stoop, twist, and sit throughout the day.