Social Services Worker & Receptionist

Location:  Tampa Area Command, Tampa, FL

Position Type: Full – Time at 37.50 hrs/wk

About this opportunity:

This position is responsible for providing social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance:

Key responsibilities:

• Interviews clients to determine the need and eligibility to receive services.
• Prepares accurate and complete client records.
• Refers clients to community agencies and maintains effective working relationships with the same.
• Ensures compliance with program policies and procedures.
• Performs a variety of clerical support work including routine typing, filing, and photocopying of reoccurring correspondence, forms, lists, logs, records etc.
• Answers the telephone and provides general information regarding the department operations and/or services.
• Processes incoming and outgoing mail.

What we are looking for in you:

• High school diploma or G.E.D.
• Two years’ experience working in a social or public service environment with experience assisting the public OR
• Any equivalent combination of training and experience that provides the required knowledge, skills or abilities.

Physical Requirements and Working Conditions:

Ability to meet attendance requirements.  Ability to read, write, and communicate the English language.  Ability to perform mathematical calculations.  Ability to type and keypunch information into a computer.  Ability to sort and file documents alphabetically and numerically.  Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine.  Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated.  Sitting may be relieved by brief or occasional periods of standing or walking.

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts with noise, dust, dirt, and the like.  Work requires duties in social services environments where exposure to communicable and infectious diseases are possible.

Employee Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (PTO) and Holiday Pay
• Life Insurance
• Retirement Plans and more!

To learn more about The Salvation Army, click here!

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period:  12/23/24 – 01/03/25

Level II Screening Required for this position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled