Tool Repair Technician

WHO WE ARE

We are SouthernCarlson, and our foundation of service and commitment began in 1947. We have the broadest selection of high-quality products from leading suppliers in the industry along with tool repair services to keep businesses running. We provide expertise in both the products we offer and the solutions we propose. SouthernCarlson is The Contractors Choice™ for professional-grade tools, fasteners, jobsite supplies and expert service.

OUR PROMISE MEANS MORE™

·        Respect - We build relationships on trust, collaboration and kindness while taking the time to learn, grow and celebrate wins together.

·        Integrity - We go above and beyond to help customers and employees and do what we can to help resolve issues.

·        Teamwork – We support and encourage each other while working together to ensure each customer has a top-notch experience

·        Family Environment – We are a nationwide company with small business locations that provides a family-like environment

  WHAT YOU’LL BE DOING

• Travel to our customer locations using a company vehicle and repair nail guns and staple guns for customers at customer locations in the Louisville, KY and Indianapolis, IN areas. 
• Repairs will be at warehouses or construction sites so must be able to work outside in various temperatures and weather and be able to work inside in warehouse environments. 
• Demonstrate and provide effective equipment operation and daily maintenance training to customers
• Regularly complete customer orders
• Complete and submit appropriate documentation (work orders, parts orders, time sheets, etc.)
• Communicate with sales team to ensure customer satisfaction
• Problem-solve  with sales team to determine best resolution to customer issues
• Interact with customers providing the highest levels of service and productivity.

 YOU MAY BE A GOOD FIT IF YOU HAVE: 

• Experience in construction, small engine repairs, pneumatic or electric power tool repair experience is preferred   
• Good driving record and Vaild U.S Driver's license
• Experience in the construction or industrial supply industry is helpful
• Strong mechanical skills/abilities required
• Customer service oriented
• Strong organizational skills and attention to detail
• Quick learner and able to retain knowledge
• Basic computer skills
• Ability to lift 50 pounds of customer product on a regular basis and up to 100 pounds on an occasional basis
• High school diploma or equivalent

WHY YOU’LL LOVE IT HERE

• Daytime shift with great hours!
• Our collaborative family culture
• Opportunities for career growth
• Competitive benefits package, including: Health, Dental and Vision
• Opportunity to enroll in our 401k program with Employer Discretionary Match
• Paid time off

 Notice: Offer for this position is contingent upon the completion of a satisfactory background check and a satisfactory drug test

SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.