Senior Credit and Collections Specialist

Trevose, PA 19053, USA Req #2651
Friday, February 21, 2025
Klein Tools is a dynamic, fast-paced and results driven company dedicated to launching hundreds of innovative products each year. Are you ready to make an impact?

Perks for you include:
 
• Paid Vacations & Holidays
• Profit Sharing & Matching 401(k)
• Health Insurance (Medical, Vision, & Dental)
• Discounts on Klein Tools products
• Education and Professional Development Assistance
The Senior Credit and Collections Specialist is responsible for working directly with customers, finance, sales and customer service to process credit applications, collect accounts receivable, and manage and resolve deductions.
  • Collect outstanding balances by contacting customers with overdue invoices in accordance with established guidelines. Work with Sales Associates as required to resolve billing questions and problems.
  • Set customer credit limits by conducting periodic credit reviews of existing customers and assessing the credit worthiness of potential customers in accordance with the credit policy.
  • Resolve short pays and disputes in a timely manner.
  • Maintain accounts receivable software criteria.
  • Generate customer invoices daily.
  • Review daily credit hold and initiate action to resolve.
  • Perform reviews, research, and data entry of credit memos issued.
  • Update trading partners and customer requirements in the Electronic Data Interchange (EDI) system and resolve errors as they arise.
  • Provide monthly reporting and accounts receivable analysis, including days sales outstanding.
  • Report and process Export Import (EX-IM) insured international sales on a monthly basis.
  • Maintain closed return goods authorization (RGA) log.
  • Maintain tax requirements for all customers/states.
  • Perform other duties as required within the nature and level of work.
Qualifications
  • ​Bachelors degree and three (3) years of experience in credit and collections management. Experience with financial analysis and analyzing customer financial statements is required. Experience in deduction management is preferred. Certification by National Association of Credit Management (NACM) is preferred. A certification in Certified Business Associate (CBA), Certified Business Fellow (CBF), or Certified Credit Executive (CCE) is a plus.
  • Must be able to interact with all levels of management inside and outside the Company and possess exceptional written and verbal communication skills. Proficient Microsoft Office Suite ﴾Excel, Word, Outlook, and PowerPoint﴿.
Physical Demand Requirements
 
​​Occasionally required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Your main focus:
 
· Quality
· Customer Obsession
· Innovation
· Ownership
· Teamwork

Klein Tools is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For candidates with disabilities and needing assistance, please email us at hr@kleintools.com.

Other details

  • Job Family Finance and Accounting
  • Job Function Office
  • Pay Type Salary
  • Employment Indicator Mid Level
  • Required Education Bachelor’s Degree
Location on Google Maps
  • Trevose, PA 19053, USA