Office Services Associate

Office Services Associate

The Office Services Associate supports Klein Tools' commitment to quality and excellence by ensuring seamless office operations and creating a welcoming environment for employees and visitors. This role is essential in maintaining our facility standards, coordinating with vendors, and supporting employee engagement activities.

Responsibilities:

1. Mail & Shipping Management: Efficiently manage incoming and outgoing mail and packages using specialized shipping systems. Partner with internal teams to organize special mailings and use cost-effective services to optimize outbound processes.

2. Reception & Visitor Services: Serve as the first point of contact for visitors, maintaining a professional and organized reception area that reflects the Klein Tools brand. Coordinate with security to manage visitor registration and access.

3. Facility & Vendor Coordination: Maintain well-stocked break rooms, document centers, and general office supplies. Act as a liaison with contracted vendors for maintenance and replenishment, ensuring all areas remain operational and aligned with company standards.

4. Event & Meeting Support: Assist in arranging catering and logistics for meetings and corporate events. Collaborate with the HR and administrative teams to facilitate employee engagement activities and seasonal events.

5. Facility Upkeep: Proactively identify and document maintenance needs, partnering with vendors for resolution. Support office beautification efforts through coordination with plant services and seasonal decorations.

Qualifications:

• High school diploma or equivalent, with 1+ year of related experience.
• Strong organizational and communication skills, with proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Ability to maintain high-quality service levels in a dynamic environment, demonstrating Klein Tools' focus on excellence and professionalism.

Physical Requirements: Occasionally required to stand, walk, or sit; must be able to lift up to 25 lbs. Specific vision abilities include close, distance, and peripheral vision.

Klein Tools is proud to uphold its legacy of American manufacturing and innovation since 1857. This role embodies our commitment to operational excellence and team support.