Child Care Program Registrar

YMCA Buffalo Niagara is looking for talented individuals with a passion for the YMCA mission and cause, an understanding of YMCA programs and services, and whose everyday priorities are a reflection of the core YMCA values of caring, honesty, respect, and responsibility.

YMCA Buffalo Niagara is an equal opportunity employer committed to valuing diversity and practicing inclusion.

POSITION SUMMARY:

Manages the registration process for childcare programs.  Performs various administrative tasks, maintains records, and produces reports.

BENEFITS:

Free health insurance, group term life insurance at 1x salary, long term disability, EAP through Child & Family Services, and various voluntary benefit options.

Employees are immediately eligible to enroll and contribute to the Y Retirement Fund 403B plan and will receive a 12% employer paid Y Retirement Fund contribution after eligibility requirements are met.

There is a generous paid time off program, which includes personal time off, holidays, and sick leave.

All employees receive a complimentary YMCA Buffalo Niagara membership and program discounts.

Other benefits include training and leadership development opportunities, and career advancement.

GENERAL SCHEDULE:  40 hours per week.  Monday - Friday, 8:30 am - 5:00 pm

ESSENTIAL FUNCTIONS:

1. Manages the registration process for participants in UPK and childcare programs.
2. Communicates and develops positive relationships with parents. Provides billing and registration information, answers questions, and provides solutions to problems. Responds to all inquiries and complaints in a timely manner.
3. Maintains records and files in compliance with Office of Child and Family Services (OCFS) regulations.
4. Maintains office equipment.
5. Develops and maintains positive relationships with school administration.
6. Gathers and inputs data, produces reports, and maintains records.
7. Performs various administrative tasks to support program directors and site coordinators, such as coping documents, logistics for special events, ordering program supplies, etc.
8. Attends and participates in all staff meetings and training sessions.
9. Carries out other duties as assigned.

QUALIFICATIONS:

1. Two years of administrative experience, preferably in a childcare program setting.
2. Ability to establish and maintain positive relationships.
3. Ability to communicate effectively orally and in writing.
4. Ability to identify problems and find acceptable solutions.
5. Experience working with diverse populations.

6. Competency using Microsoft Office software.