Computer Operations - Operations Technician

WoodmenLife is looking to add an Operations Technician to our team!

We are currently searching for an Operations Technician with a thorough understanding of monitoring production processes and responding to issues according to established procedures, automating processes using Control-M (or similar tool), performing application deployments, and supporting business and development staff by sharing knowledge and resolving issues in a timely manner. Job includes some print and output distribution as well. WoodmenLife is one of the best places to work in Omaha and has been for many years. We are a stable company with over 130 years doing business in Omaha. As a member of the WoodmenLife family, you’re joining others who share your commitment to family, community, and country. Through WoodmenLife, you’ll have opportunities to connect with others, give back locally, and honor those who make an impact. As a not-for-profit life insurance company, we’ve been helping to protect the financial future of families, making a difference in hometowns across America since 1890. We are passionate about our members, servicing others, being open minded, providing an environment of inclusion and collaborative spirit. We also provide world class benefits to our associates. Is this the type of company you could work for? 

Direct testimony from a co-worker on this team:

“Current associates appreciate the variety of work we do, which is pretty unique for this job as compared to other companies. As such, our associates get some great experience that would not be allowed at other places. Each shift is different and within the shift, there are different things that pop up and occasionally switch up the day-to-day. There are opportunities to troubleshoot, and problem solve individually as well as in collaboration with others. There is a lot to the role and things are always changing and evolving, so even once someone is fully trained, there is always more to learn and opportunities to grow.”

What we are looking for:  

This job requires a background that demonstrates the following knowledge, skills, talents, and traits:  

• High school diploma.
• Excellent organization and time management skills with the ability to organize and prioritize work.
• Solid problem-solving, troubleshooting, and analytical skills.
• Experience in operating an enterprise processing solution preferably with mainframe, Windows, and Linux platforms in an automated environment.
• Excellent written and verbal communication and customer service skills, with the ability to interact with both technical and non-technical audiences.
• Ability to work rotating shift schedules, including working overnight, and cover to absent employees on short notice.
• The ability to provide seamless, trustworthy, attentive and resourceful (S.T.A.R.) customer service.
• Engages well with others and are passionate about providing an exemplary customer experience.

Desired Qualifications

• 18 months or more of Computer Operations experience using workload automation software, preferably Control-M, to monitor and control production processes.
• Experience using workload automation software to create and update scheduling for production systems.

Why would you enjoy working as an Operations Technician on our team? 

We are looking for an Operations Technician to join our team. This is an excellent opportunity for the right person who loves to work in an environment where you get a variety of tasks to complete daily. No one day will be like the last. If you are looking to learn and advance your skills this position would be ideal! One of the keys to this position is really getting a chance to do some digging into issues, so if you enjoy troubleshooting complex issues then this position is right up your alley. If you are looking to grow your career into other areas of IT, then this would be a great opportunity to do just that. We want you to be fulfilled in your career, so beyond the exciting work that you'll be doing, there's even more opportunity to feel complete. WoodmenLife gives you the opportunity to be your best self. From fighting hunger to raising money for local schools, we know there's more to life by helping others. 

If WoodmenLife is the type of company you are looking for and this position is one that you could see yourself doing long-term, please apply on-line to see if it's the right fit for you. 

WoodmenLife offers a competitive compensation package and a comprehensive benefits package. As part of WoodmenLife’s employment process, candidates will be required to complete a criminal background check, credit check (where required for position), fingerprint check (where required for position), drug screen and reference checks. Any offer of employment will be contingent upon successfully passing the above.

WoodmenLife is committed to excellence in diversity by creating an inclusive work environment that values and respects all individuals. We welcome and embrace associates, regardless of background and beliefs. WoodmenLife respects every associate’s unique perspective and contribution. We are committed to creating an inclusive environment that values differences, and creates opportunities for growth, leadership, and service. This commitment includes providing equal opportunity in recruitment, employment and promotion, training, and community outreach. WoodmenLife is also dedicated to strengthening the communities in which its employees live.

APPLICANTS WITH DISABILITIES SHOULD ADVISE THE HUMAN RESOURCES DEPARTMENT AT THE TIME OF APPLICATION IF SPECIAL ACCOMMODATIONS ARE NEEDED.

Woodmen of the World Life Insurance Society (WoodmenLife) is an equal opportunity employer.