Peer Specialist-Access Mental Health CT

Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives.  Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.

POSITION SUMMARY

The Senior Peer Counselor arranges appointments with local behavioral health providers.  The Peer Counselor assists with making phone calls to families referred for behavioral health services to monitor follow up/engagement with keeping of appointments.  At times, the Peer Counselor may provide in-person support and coordination of care.   The Peer Counselor provides both traditional and non-traditional referrals to families and works with program staff to ensure successful coordination of referrals. The Peer Counselor attends community-based family related coordination meetings such as local System of Care community collaborative meetings.

This position will be fully remote

Hourly Rate $20 an hour

EDUCATION AND EXPERIENCE/QUALIFICATIONS

High School Diploma plus some personal or family related experience navigating the service and/ or related systems to obtain care for self or a family member with behavioral health challenges is required. Direct experience supporting, serving or otherwise providing care to youth and/or families case management experience is preferred.  Bilingual preferred. Certification in the state of Connecticut is required as such certification is made available.

Exhibits strong interpersonal, critical thinking and problem-solving skills. Demonstrates exceptional customer service skills. Demonstrates computer proficiency in Microsoft Office applications and other software programs.

LOCATION

Plainville, CT

SCHEDULE

Part time, 20 hours per week, fully remote position

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conducts program specific screening and evaluation, and formulates diagnosis in accordance with the Diagnostic Statistical Manual (DSM). Develops and documents, clear clinical formulations and treatment plans that are individualized and measurable, developed in collaboration with the client/family and others as relevant.

Demonstrates knowledge of psychopathology and other behavioral health concerns and primary modalities of psychotherapeutic intervention. Triages clinical emergencies and implements program specific safety and consultation protocols. Utilizes best practices and evidenced based practice models where appropriate and adheres to model and program expectations.

Demonstrates knowledge of internal and external levels of care, referral processes and resources. Makes clinically appropriate referrals for identified service needs in a timely manner.

Communicates in a positive, effective manner with client, family, and all internal and external providers. Attends any required meetings.

Meets direct service productivity goals as defined by program. Demonstrates knowledge of program/department/agency goals and target outcomes, and adheres to practice standards and to data collection and reporting protocols.

Documents all client related information in compliance with agency policy.

Attends and is prepared for scheduled supervision. Seeks additional supervision or consultation as needed and follows through with supervisory directives.

Provides service in the office and/or community settings outside of the office (e.g., homes, schools, hospitals, institutions, other community locations) as defined by the program.

Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.

Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.