AA - Commissary Agent 1

Commissary Agent 1 (Warehouse Agent)

Reports To: Station Operations Manager

Summary

Commissary Agents are responsible for building all galleys to the clients’ specifications for all scheduled flights. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. “Lead by Example” concept is strongly promoted.

Commissary Agents must report to work on a regular and timely basis and report directly to the supervisor and/or manager on duty.

Job Duties

• Understand and promote the company core values

• Build/strip commissary according to airline specs and schedules within established timelines

• Ensure production areas comply with sanitation standards and customer/company requirements

• Actively participates in the Safety Management System (SMS)

• Complete inventories according to airline requirements

• Understand and comply with USA Border Services Agency Memorandum D7-1-1 & D4-1-4

• Understand and comply with Transport Canada requirements

• Comply with Sky Café Food policies and procedures.

• Actively participate in Sky Café’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations. Understand, comply with, and promote the company Safety Policy

• Responsible for maintaining safety and security of the warehouse at all times

• Assist in set up, cleaning and storage of equipment and warehouse

• Responsible for courteous, prompt, accurate and careful handling of food and goods, including loading and unloading

• Receive, perform temperature testing and inspection of catering deliveries from our food service provider

• Comply with all Sky Café and airline policies

• Constantly communicate with other catering personnel, and respective airline communication centers if applicable

• Performs other duties as required

Work Environment

• Exposure to extreme temperature changes and noise

• May be required to work in a cold room of 4 degrees or less for extended periods of time

• Must be capable of lifting/pushing/pulling up to 50lbs (23 kg) on a regular basis

• Regular standing, bending, and lifting during shift

Requirements

• Be at least 18 years of age

• Ability to work on a permanent basis in USA

• Obtain a clear criminal record

• Ability to obtain necessary airport and/or Transport Canada security clearances

• Ability to work within the required time parameters

• Ability to work nights, weekends, holidays, and varying schedules

• Must successfully complete airline and corporate specific training programs and recertification

• Must be able to operate all equipment as pertains to the position (forklifts, high lift trucks, catering vans)

Core Competencies

• Efficiently work as part of a team, as well as independently without direct supervision

• Effective verbal and written communication skills, with individuals at all levels of the organization

• Works well under pressure and able to meet set deadlines/expectations

• Ability to obtain necessary airport and/or Transport US security clearances and maintain in good standing

• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

• Excellent PRIORITIZING, TIME MANAGEMENT and Organizational skills

• An understanding of Microsoft Excel, Word, G Mail, Google Drive

• Attention to detail in all areas of work

• Confident, consistent, decisive personality

• Willingness to learn and adapt to a changing work environment

• Ability to ensure confidentiality of sensitive information

• Operate Equipment in a safe and respectful manner

• Strong work ethic and positive team attitude