Airport Skycap

The Sky captain positions assist in communicating policies and procedures within their operation. Sky captains assist with directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee.

Responsibilities:

• Sky captains must report to work on a regular and timely basis

• Oversee Skycap Agents operation

• Able to greet and assist all customers in a prompt, friendly, and courteous manner

• Must be able to lift and carry items up to 100 lbs, lift luggage onto or from a conveyor belt, and push wheelchairs containing an adult

• Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies (shaving, uniform cleanliness, and jewelry)

• Perform any reasonable customer service related job duty requested by Company leadership and/or airline customer

• Able to stand and work in one location for up to four hours at a time

• Conduct and/or assist with shift briefings and/or pre-arrival/departure briefings for each flight

• Work independently without direct supervision

• Other duties as assigned

Requirements:

• Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).

• A proven track record in supervising a business unit.

• Experience in operational planning and resource allocation.

• Experience and understanding of commercial issues in aviation.

• Must have a High School diploma, GED

• Must be at least 18 years of age

• Capable of processing information in a timely manner

• Must have and maintain a Valid Driver's License

• Able to proficiently speak, read, and write in English

• Basic computer literacy

• Previous ramp or airline experience

• Must successfully complete all training requirements and maintain certifications throughout employment

• Must clear an FBI fingerprint background check

Physical Requirements:

• Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time

• Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively

• Must be physically fit to perform the duties of the job

• Willing to work outside in all types of weather conditions with exposure to loud noises