Quality Control Manager

Voyant Beauty believes our people are more than just employees; they’re the driving force behind everything we achieve. Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual’s contribution is valued and celebrated. We invest in their growth, providing opportunities for development and advancement within our dynamic team.

Voyant Beauty is a company that specializes in the development and manufacturing of beauty, personal and home care products. We work with various brands, retailers, and businesses to create customer formulations and products tailored to their needs. This can include skincare, haircare, bath and body products, fragrances, and more. Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life.

Safety is a core value at Voyant Beauty. We prioritize the well-being of our team members, ensuring a safe and secure environment where everyone can thrive and excel.

If you’re seeking to be part of a team where your talents are valued, your safety is paramount, and your efforts contribute to meaningful change, then Voyant Beauty is the place for you. Come join us and be a part of our journey.

A Brief Overview

The Quality Control Manager is responsible for developing and leading the quality control strategy in a manufacturing facility, ensuring that products consistently meet or exceed industry standards and regulatory requirements. This role oversees all aspects of quality management, from setting inspection protocols. The Quality Control Manager collaborates cross-functionally with production, engineering, and regulatory teams to address quality issues, implement preventive actions, and enhance overall manufacturing efficiency. This position requires expertise in quality management systems, regulatory compliance, and process improvement methodologies, as well as proven leadership skills to manage and develop the quality control team in alignment with the company's quality objectives.

What you will do

• Establish QC strategies aligned with production schedules, including quality plans for high-speed manufacturing lines. Ensure inspection specifications are in place for all incoming materials and components, in-process product, and final product comply with regulations and customer requirements. Responsible for 4 lab areas (QC, Micro, Calibration & Incoming).
• Ensure QC analysts and microbiologists are cross-trained on multiple QC responsibilities to support flexible production needs. Train and regularly assess QC staff to ensure compliance with established processes and emphasize skill-building for specific test method challenges.
• Coordinate with production and scheduling to minimize downtime related to manufacturing and product issues. Lead post-production reviews to enhance product quality and minimize waste.
• Develop and maintain SOPs specific to the laboratory testing environment, including compliance with GDP, GMPs and other regulations. Conduct regular internal audits focused on the laboratory environment, QC processes, and lab workflow efficiencies. Customer contact and lead customer communication for all departmental investigations.
• Ensure sense of urgency is appropriate to level of need.
• Ability to multi-task and follow-through on workload priorities.
• Ability to quickly reprioritize and shift focus.
• Subject Matter Expert (SME) for customer and regulatory audits.
• Lead root cause analysis for departmental investigations.
• Monitor quality control budgets, including equipment maintenance.
• Some duties may vary slightly by location.

Education Qualifications

• Bachelor's Degree Chemistry, Biology or related Science (Preferred) or
• advanced degree (Preferred)

Experience Qualifications

• 4-6 years in GMP or GLP lab, with experience managing QC in a high-volume production setting. (Preferred)
• 7-9 years laboratory management/supervisory experience (Preferred)

Skills and Abilities

• Expertise in developing long-term quality control strategies that align with production objectives, focusing on preventive measures and continuous improvement. Ability to set KPIs and drive quality metrics across departments. (High proficiency)
• In-depth knowledge of ISO standards, GMP, FDA regulations (if applicable), and OSHA standards specific to the manufacturing sector. Ensures quality systems adhere to legal and regulatory frameworks. (High proficiency)
• Mastery of complex problem-solving techniques (e.g., Six Sigma methodologies, Pareto analysis) to lead investigations, develop sustainable solutions, and reduce production disruptions. (High proficiency)
• Understanding of lean manufacturing principles, Six Sigma, and continuous improvement methodologies to optimize QC processes, reduce waste, and improve overall quality outcomes. (High proficiency)
• Skilled in using statistical software to analyze quality data, interpret control charts, and monitor trends to predict and mitigate potential quality issues. (High proficiency)
• Proficient in coaching and mentoring QC team members, fostering a high-performance culture. Ability to identify skill gaps and develop training programs to enhance team capabilities. (High proficiency)
• Interpersonal skills to effectively coordinate with production, engineering, R&D, and maintenance teams, ensuring quality integration in all manufacturing processes. (High proficiency)
• Ability to manage multiple QC projects, including new product testing, equipment updates, and cross-functional quality initiatives. Proficient in using project management tools and principles to meet timelines and budget constraints. (Medium proficiency)
• Ability to lead change initiatives within the QC team and collaborate on broader organizational changes, remaining resilient in handling setbacks and maintaining team motivation. (Medium proficiency)

Licenses and Certifications

• ASQ, Lab or quality certification (Preferred)

To Staffing and Recruiting Agencies:Our company does not accept unsolicited curriculum vitae’s or applications from agencies. We are not responsible for any fees related to unsolicited curriculum vitae’s or applications and explicitly reserve its right to contact candidates presented in such unsolicited curriculum vitae’s or application.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, color, national origin, sexual orientation, age, disability or veteran status. Voyant Beauty will consider requests for accommodations due to a disability impacting a qualified employee's ability to perform the essential functions of their position consistent with applicable laws. In addition to federal law requirements, Voyant Beauty complies with applicable provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.