Case Manager
Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.
We are in search of new talent in the following position…
The Case Manager is a key provider of services within Volunteers of America’s Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. Case Manager must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes.
Paul Hotel Family Shelter is a transitional family shelter where asylum seekers are provided with resources, services and an opportunity to integrate to a new culture and language. To learn more about Volunteers of America-GNY, copy and paste this link into a browser https://www.voa-gny.org/our-services
Location: 32 West 29th Street • New York, NY 10001
Employees receive an exceptional benefits package including medical, dental, vision and prescription coverage, life insurance, a retirement plan, paid personal leave, and much more.
Minimum Qualifications:
Associates Degree or 60 college credits courses in Human Services field or High School Diploma or GED with 1 year of relevant shelter experience. The position also requires a demonstrated ability in verbal and written communication, including basic computer skills. Ability to communicate professionally (oral and written) with Spanish-speaking clients required.
Case Manager Principal Responsibilities:
- Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
- Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
- Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
- Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.
To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!
Other details
- Job Family CASE MANAGEMENT
- Job Function Counseling
- Pay Type Hourly
- Min Hiring Rate $23.08
- Max Hiring Rate $23.08
- Required Education Associate Degree
- New York, NY 10001, USA