Front Desk Supervisor

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.
  

We are in search of new talent in the following position…

Position: Front Desk Supervisor (Various Shifts)

The Front Desk Supervisor coordinates the operation of the program during the assigned shift. 

Legacy Family Residence is a transitional family shelter located in the Bronx, where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing

Location: 108-75 Avenue D, Brooklyn, NY 11236

Employees receive an exceptional benefits package including medical, dental, vision and prescription coverage, life insurance, a retirement plan, paid personal leave, and much more.

Minimum Qualifications:

High school diploma or GED preferred plus one year of relevant experience working in a similar capacity in a social services setting. Must possess good interpersonal skills and basic computer knowledge.   Certifications in security required and Fire Safety (F-80) obtained within 3 months of hire.

Front Desk Supervisor Principal Responsibilities:

1. Directs all front desk staff activities to ensure adherence to policy and procedures. 
2. Ensure proper documentation of front desk activities. 
3. Provide emergency assistance to residents as needed and supervise incident management system. 
4. Monitor building safety.
5. Conduct rounds at residence as assigned.