Card Settlement and Rebate Manager - Dallas

Job Summary: The Card Settlement and Rebate Manager is responsible for all aspects of the bank's financial settlement and reconciliation with various networks and processors which include both direct cards issuing as well as indirect through bin sponsorship with multiple fintech partners. In addition, the position is responsible for managing the tracking, calculation and payouts for commercial card rebates which includes but is not limited to financial accruals, client reporting, client payments, etc.

Responsibilities and Duties:

• Responsible for building and maintaining a team to support Card Settlement and Rebate functions.
• Responsible for developing new settlement system to handle new and existing programs.
• Responsible for developing and maintaining the bank’s processing and settlement procedures and processes for card processing and FinTech bin sponsorship partners including but not limited to JHA, DXC, Marqeta, Lithic and branded networks (Visa, MC)
• Responsible for maintaining complex rebate programs and calculating monthly/quarterly/annual accruals for finance and direct payments to customers.
• Processing and settlement of transactions initiated from account/wallet transfers, debit, or credit cards and USSD and other modes across various platforms
• Ability to develop processes for chart of accounts to take into consideration transaction ID’s, statutory transaction cost, revenue share etc. and other parameters that ensure accurate settlement and reconciliation of transactions
• Development and implementation of strategies to reduce operational risk and ensure safe and reliable settlement processing.
• Oversee Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
• Understands internal and external policies required to ensure compliance with bank policies, Federal, State and network rules and regulations.
• Interface with Card Associations (Visa, MasterCard, Discover) card networks (STAR, PULSE, etc.) product specialists, branding, and security teams, as necessary.
• Complete assigned special projects and training as requested.
• Continuously seek alternate ways in processing methods to improve operating efficiency and new product opportunities.
• Prepares advanced spreadsheets and schedules using Microsoft Excel to effect accounting entries and daily settlement for finance and/or sponsorship partners.
• Keep detailed records of work and research for retention purposes.
• Keep internal stakeholders informed via regular status meetings or reports on all activities, projects, and accountabilities of the team.
• Develop and maintain appropriate processes to assure effective business continuity for the department.
• Liaise with IT and software developers and the Bank’s processor to create and update systems and process as needed.
• Serves as a backup during absence of one or more team members during planned or unplanned periods to ensure adherence to established service standards.
• Perform other duties and responsibilities as required or assigned by the Manager.

Job Skills and Qualifications:

• Minimum 5 years related experience including:
• Minimum of 5 years' banking or bank operations experience with an emphasis on electronic payments, i.e., ACH, EFT.
• Management Experience
• Experience with working with developers to build infrastructure for pricing, recon, settlement, and rebates.
• Experience of Card Product Operations and credit processing experience preferred.
• Visa/MasterCard Commercial Card experience preferred.
• Understanding of IT interfaces between the bank, processor, and program managers
• Proficient in banking payment regulations: NACHA Operating Rules, Visa, and MasterCard Rules
• Ability to collaborate and work well with all bank departments, technology partners and prepaid program managers.
• Must be willing to learn and cross-train employees in other job functions
• Must be able to meet deadlines and resolve problems in a timely manner.
• Must be accurate and thorough with strong customer service skills.
• Must be able to communicate effectively with both customers and other internal employees.
• Must possess good judgment, and critical thinking skills.
• Demonstrate a strong work ethic through leadership by example
• Strong verbal and written communications skills
• Proficient in computer software and applications including Microsoft Outlook, Word, and Excel.
• High School Diploma or GED; College in business related field preferred