2025 Mid-Term U.S. Open Volunteer Administration Internship

The USGA is a mission-based golf organization whose purpose is to unify the golf community through handicapping and grassroots programs; to showcase the game’s best talent through the U.S. Open, U.S. Women’s Open and 13 other national championships and our museum; to provide unbiased global governance with The R&A through the playing, equipment and Amateur Status rules; and to advance issues important to golf’s future, with a focus on driving sustainability, accessibility and inclusion. As a nonprofit association, our work and our team are driven to act for the good of the game. The USGA’s headquarters are located in Liberty Corner, NJ, with a recently opened campus in Pinehurst, NC. For more, visit usga.org. 

About this role: 

The Championship Office is a fast-paced working environment. The Championship Administration Intern must have the ability to work under pressure and handle multiple tasks at once. Each day brings new challenges, and interns must have top-notch organizational and communication skills. On a daily basis, the intern will find themselves working in a typical office environment as well as significant work done in exterior environs. The ability to handle physical tasks such as lifting boxes and manual labor may be required at times. In the weeks leading up to the Championship, the intern will work at least (40) hours work weeks; however, as we grow closer to the Championship, work weeks will lengthen to eighty-plus hours (80+) and will include several weekends. An internship with the United States Golf Association and the 2025 U.S. Open Championship is a tremendous first step toward a career in the fields of special event management and professional sports.

The Championship Administration Intern will assist with the day-to-day administrative management of the Championship Office as well as eventually focus solely on either the Parking & Transportation/Public Safety plan, or the Volunteer Program for the 2025 U.S. Open Championship, including advance preparation/set-up, Championship week responsibilities, and post-championship breakdown.

Position Timeframe: March 03, 2025 – July 12, 2025

What you'll do:

ADMINISTRATIVE TASKS:

• Answering phones, preparing mailings, opening incoming mail, UPS shipping/receiving.
• Answering incoming e-mails and phone calls to the 2025 U.S. Open championship office.
• Maintain all necessary office supplies and order items as necessary. May require local trips to pick-up items as needed.
• Assist in taking and distributing notes for meetings as necessary.

VOLUNTEER PROGRAM:

The Volunteer Program for the 2025 U.S. Open consists of more than 4,000 volunteers assigned to 15 volunteer committees. Duties will include:

• Assisting with the creation of various correspondence, including emails, and the Volunteer Newsletter.
• Assisting with volunteer training, including organizing training session materials and credential packets, volunteer handbooks, the distribution of volunteer credentials along with other important information, and presenting and preparing PowerPoint presentations with championship information.
• Managing the concerns, questions, and requests of volunteers before and during the championship.
• Assisting Committee Chairs with their responsibilities including volunteer scheduling, site visits, and managing volunteer committees.
• Setting up, organizing, and tearing down volunteer areas on championship grounds.

PARKING & TRANSPORTATION/PUBLIC SAFETY:

• The Public Safety and Parking & Transportation Plan for the 2025 U.S. Open Championship encompasses an umbrella of elements including security, parking and transportation, and medical support. The plan entails coverage of the entire site as well as some off-site elements that are critical to providing a safe and secure environment for all attendees at the championship.
• In conjunction with the Assistant Director and Assistant Manager, 2025 U.S. Open Championship, you will work with the parking services company (or companies) to ensure that it/they have the necessary resources procured and delivered to each parking site and assist in developing parking lot operational maps.
• In conjunction with the Assistant Director and Assistant Manager, 2025 U.S. Open Championship, you will liaise with the local and state police and assist them in the execution of their duties. Develop post duties for each traffic post.
• Coordinate the USGA effort for all law enforcement meetings, including:1) preparing all printed materials; 2) assisting with presentations, including PowerPoint if needed.
• Coordinate with the shuttle/bus companies to make certain that the appropriate number of shuttle buses are in rotation at the correct times and consistent with documented schedules.
• Coordinate with the operations team and respective vendors to ensure necessary tents, bike rack, signage, restrooms and all other equipment are in place at parking lots or depots prior to the start of the championship.

This job description is not intended to be all-inclusive. Interns may perform other duties as assigned.

Where you'll be: 

Championship Administration Intern (3 Positions)

Oakmont Country Club | Oakmont, PA (Onsite)

What you bring:

• Ability to work long and strenuous hours (40 – 100+ hour work week).
• Effective communication with a wide variety of individuals involved in a national championship.
• Resourceful, presentable, courteous, friendly, and organized.
• Good follow-up skills and ability to handle issues quickly and calmly.
• Team first mentality.
• Ability to work independently and support the team.
• Ability to work with Microsoft Office software – above-average knowledge of Excel, Word, Outlook, & PowerPoint.
• Ability to prepare presentations to include PowerPoint and printed material.
• Demonstrated ability to follow and execute detailed plans – able to anticipate and analyze problems and provide logical solutions.
• Ability to work well under pressure.
• Professional demeanor