Service Center Manager I_NE-FL_701-Social Services Department

Location: Clearwater Corps Social Services, Tarpon Springs, Florida

Position Type: Full-Time Hourly

Pay Range: $25.45 to $28.63

About this opportunity:

Serves as Service Center Manager for Tarpon Springs.  Is responsible for providing assistance to the public; recruits and trains volunteers to assist in performing seasonal work, supervising, and monitoring day-to-day operations according to program policies and procedures.  Builds and maintains effective working relationships with community agencies in order to make appropriate client referrals.  Supervises and participates in intake and client assistance performed by program staff ensuring compliance with program policies and procedures; prepares statistical reports and administers the program budget.

Key Responsibilities:

• Maintains all aspects of the day-to-day running of the Tarpon Springs service area.
• Plans, schedules, assigns, and supervises the work of service center personnel; trains and instructs employees in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with program policies and procedures; conducts performance evaluations and makes hiring and firing recommendations.
• Travels to Oldsmar, Palm Harbor and other communities to assist clients and to build relationships in the community as a representative of The Salvation Army.
• Interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients’ disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance.
• Prepares and files client records in a timely manner ensuring all information is accurate and up to date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.

What we are looking for in you:

Bachelors degree from an accredited college or university in Social Work, Human Services, or a related social services field, (Master’s preferred)

AND

Two years progressively responsible experience performing social services case management work with at least one year in a supervisory capacity,

OR

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions:

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits

• Health, Dental and Vision Insurance
• Paid Time Off
• Retirement Savings Plan
• Life Insurance and more!

To learn more about the name of program or location, click here!

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period:  02/20/2025 – 3/31/2025

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled